Masterpiece Flooring

Twenty-five reviews on file for Masterpiece Flooring keep returning to one name: Dmitry, the owner, whom callers describe as quick to quote and quick to show up. The company runs out of Sharon and serves Weymouth and the South Shore, installing and refinishing hardwood, laminate, vinyl, and tile floors — Houzz lists it as in business more than 12 years, while HomeAdvisor's own profile puts the figure at 20. The written record is largely satisfied, though it skews older: most of the detailed accounts run from 2020 through 2021, with a scattering of newer notes through 2024. Customers describe crews finishing sizable jobs in a single day, cleaning up daily, and beating competing bids — in a 2021 review a homeowner said Masterpiece came in under three other quotes, and in another from that year a family had 70-year-old hardwood floors refinished to look new. A 2020 review recalled two installers working laminate flooring for four straight hours without a break and leaving a spotless job. It isn't spotless everywhere. A 2021 review described a project with zero communication, a missed appointment, and management that didn't return texts — a sharp contrast to the responsiveness other reviewers praise. A 2023 review, while still positive enough for four stars, flagged rushed finish work: a few nail holes left in the floor and spots missed on the final poly coat. A 2024 review described a total lack of follow-up. And one 2021 reviewer added a specific warning worth repeating: there may be more than one company operating under a similar name, so confirm you're booking Dmitry's crew out of Sharon before signing anything. Before calling, ask for a firm schedule and a single point of contact — the communication complaints are the outlier here, not the norm, but they're specific enough to take seriously. For straightforward installation or refinishing work, the pricing and craftsmanship track record is real; just get the name and details confirmed up front.