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In 2025 a customer wrote that they hired Mattapoisett Pools and Spas to replace their old liner, and that Billy was able to figure out where an old leak was coming from: old screws in the steps that were ill fitting. In 2025 a customer wrote that the team at Mattapoisett Pools takes care of their pool on a weekly basis and has done maintenance and repairs on their systems over the years. In 2025 a reviewer who had been with Mattapoisett Pools for over 30 years wrote that "if you reach out to them on a Monday with an issue, they will reply back to you no later than Tuesday morning." In 2025 a customer who had been using Mattapoisett Pools for 4 years wrote that April and Billy are extremely responsive. In 2026 a reviewer wrote that since the original owner retired April and Billy have run the business into the ground, with sloppy work and missing parts. In 2024 a reviewer wrote: "Unreliable company. New ownership last couple of years. Has gone downhill." The company's website says it has been in business 39 years.
Very responsive, friendly and super helpful!
Since the original owner retired April and Billy have run the business into the ground. Horrible customer service and sloppy work. Missing parts and unprofessional attitude. Went to new company and I am paying half of what they charged for substandard service.
Excellent pool service in the south coast area. We've been using Mattapoisett Pools for 4 years, April and Billy are extremely responsive, and the pool always looks great!
The team at Mattapoisett Pools is conscientious and hard working. They do a fantastic job taking care of our pool on a weekly basis so that my family can enjoy it. Also, they have great skills with repairing pool and spa equipment. We’ve had them do maintenance/repairs on our systems over the years and always have good results.
I have been with Mattapoisett Pools for over 30 years and could not be happier. They are honest, knowledgeable, do excellent work and have excellent service. If you reach out to them on a Monday with an issue, they will reply back to you no later than Tuesday morning.
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2 changes recorded — last scanned Sep 28, 2026.
Service manager Greg, praised for years4.5
Praised by name: Dana and Ben4.3
Pool build finished ahead of schedule4.2
Neglected pool revivals4.1