Verified record
A recent customer chose Dartmouth Pool & Spa to install an inground pool and says the entire process went smoothly, adding that they loved working with Jay. A recent customer who worked with Roland and Trey calls them professional and helpful and says the company will take care of their pool from now on. On its BBB profile, the company describes itself as a full service company for in-ground pools and spas that also sells parts and chemicals, established in 1981, with Norry K. Alves, Jr. as President. A 2025 customer said the company replaced a faded and brittle 13-year-old pool liner, and that the installation crew completed the work promptly. A 2024 customer said Norry, Dan and Sally helped them pick a spa for their space, and mentioned prompt delivery and fair pricing. A 2024 customer said Dan and his team kept them informed, that the pool job came in ahead of schedule and right on budget, and that Brian was the foreman. A 2014 Houzz reviewer said they used the company for a new in-ground pool liner and that it was on time for the measure and installation. Its Massachusetts home improvement contractor registration, number 109821, is expired on the state registry. On Google it holds 4.3 stars from 56 ratings.
We chose Dartmouth Pool & Spa to install our inground pool, and we are so happy we did! From start to finish, we had a great experience. The entire process went smoothly, and we absolutely LOVE how our pool turned out. We now have our own gorgeous oasis! We also can’t say enough about the staff! Everyone who came to our home was friendly, hardworking, respectful, and professional. We are bias and loved working with Jay, as he always made us laugh! They were all great to work with throughout the entire installation and made the experience that much better. We’re so happy with our decision to go with Dartmouth Pool & Spa and would highly recommend them to anyone looking to install an In ground pool. We are so thankful for all the hard work that went into it!
Had a great experience with Roland and Trey. Extremely professional and helpful. Dartmouth pools will take care of my pool for now on.
Jay and the Dartmouth Pools team are fantastic - always helpful, very knowledgeable and full of great advice. I highly recommend them for all of your pool and spa needs!
We had a truly excellent experience with Dartmouth when they replaced our faded and brittle 13-year-old pool liner. From our initial contact, Sally offered outstanding communication and valuable advice. The installation crew was professional, courteous, and completed the work promptly. We are extremely pleased with our new liner!
Norry, Dan, Sally and the whole team at Dartmouth helped me pick the perfect spa for my space. Prompt delivery, fair pricing and great follow up service!! These are the guys to buy your spa from!!
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Oct 9, 2026.
Salt-water conversion of a hotel pool4.6
Defective pool liner replaced next day at no charge2.3
