Verified record
Shower glass, mirrors, a broken window pane: Mayflower Glass & Mirror is the Brewster shop Cape homeowners call for cut glass. The company says it has been family owned and operated on Cape Cod since 1984, serving residential and commercial customers, and names Kathleen McLellan as general manager. Its Google rating is 4.4 from 9 ratings, and its five written reviews run from 2021 to 2024. In a December 2024 review, a homeowner who redid three bathrooms said Mayflower supplied and installed the glass for each shower, helped weigh options on site and at the shop, and the owner came by during the install to drop something off so the installer didn't have to stop. An August 2024 reviewer had two picture windows installed, and in an August 2023 review a customer said a broken window pane was replaced quickly after other shops in town had no one there. One review is sharply negative. In March 2022, a customer said a quote for two framed mirrors took 10 days, came in at over $300, about twice what they paid elsewhere, and that the response to a question about the price was rude. Its BBB rating is A+.
We recently redid three bathrooms and Mayflower provided and installed the glass for each shower. They were easily the best subcontractor selected by our general contractor. They were very helpful in considering the options (both on site and at their shop). The installer was efficient and clearly took pride in his work. I appreciated that the owner came back on site during the install to ensure everything was going ok to deliver something to her installer, so that he did not need to break his flow while mid-task. I would definitely use them again.
Very easy to work with, flexible and most importantly they did a very good job installing two picture windows
Mayflower helped me replace a broken window pane - they were quick, professional, and did a good job. Tried a couple other glass shops in town before them and the other shops didn’t even have someone at the shop. Would recommend.
The customer service was awful. Truly. The price quoted--it took 10 days to get the quote-- for two mirrors installed in frames (over $300) was a full twice what I ended up paying elsewhere. When I asked about the price the response was rude. I believe the office manager is the owner's wife and perhaps she has free rein to treat customers any way she wants.
I have used Mayflower for replacement glass for table top and for a mirror. There friendliness, quick turntime, and quality of work is exceptional!
Specializes in
Also offers
Languages
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Sep 3, 2026.