Verified record
McDonald Tree Service is a family-owned outfit out of Billerica that Keith McDonald has run since 1995 — the company says he personally oversees every job with his own crew, no subcontractors, across Middlesex County towns from Lowell to Lexington. Across more than 60 Google, Angi, and HomeAdvisor reviews going back to 2014, the same story repeats: fast turnaround, careful cleanup, and complex tree work handled safely near houses and power lines. The specifics back it up. Homeowners describe crews taking down giant, hazardous trees — a 100-foot pine that fell in a storm, two 60-foot maples wedged between a house and the street with power lines in the way, ten trees removed in a single visit with a crane, six pines and three oaks pulled from beside a house with electric and cable lines running through the work area — all, reviewers say, without damage to fences, gardens, or lawns. Several customers mention using the company repeatedly over years — one says three jobs in five years, another describes hiring them "over the years" and trusting Keith's word on timelines. Cleanup gets called out again and again: debris hauled away the same day, "not even a leaf" left on a manicured lawn. The record isn't spotless. A 2018 Angi review said the crew left large cut tree pieces behind after a job that ran more than quoted. A 2022 review described the owners setting an estimate and a job date, then not showing up twice and not returning calls. And a May 2025 review said a job arranged with a crew member named Carlos left the customer's woods "ruined." Each is a real, dated account rather than a recent pattern — the eight reviews filed in the last six months are all positive, and nothing else in the record echoes those specific complaints. For tree removal, pruning, or stump grinding anywhere near the house, power lines, or landscaping you want protected, McDonald's reviewers describe exactly that kind of careful work done consistently for over a decade — it's still worth confirming the quote and start date in writing given the handful of no-show and debris complaints on record.
From start to finish, everything was straight to the point and handled professionally. The company came fully prepared with the proper equipment to take down our trees safely and efficiently. They were extremely careful throughout the entire process and made sure everything was done correctly. We were very impressed with their professionalism and the quality of their work. Highly recommend!
What a great experience. Was not even planning on have it done,but I knew that tree need to come down. What a hard working crew, little tight on a dirt road crew was very polite to my neighbors. Done in an hour. VERY PLEASED!
Hello: Keith is knowledgeable about trees and willing to work with you for solving issues at hand. Since neighbor opinions had to be taken into account, we were unable to use McDonalds for the work, but I want to recognize his professionalism and knowledge. I will look to McDonalds for any future work that may be needed on my property. Keith remembered having done some tree pruning for us many years ago, which I had forgotten. However, yes, I remember that the work was done to our satisfaction at the time.
Great with Communication, great would setting an appointment on my time and great prices. I will call again for sure, when I need another tree gone!!
We recently called the service for cleaning up couple trees. They did a fabulous job of cleaning and cutting down. Really loved the service.
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Sep 1, 2026.