Merry Carol Cleaning Services

Merry Carol Cleaning Services, run by owner Ed, is a house cleaning company that's become known specifically for its window work — reviewers repeatedly describe windows left so clean it's "like there is no glass." Beyond standard house cleaning, Thumbtack lists the company also doing interior painting and picture hanging, and shows 8 years in business with a 4.9-star rating across 63 reviews and 100 hires. The clearest pattern in the written record is long-term, recurring relationships: one reviewer has used Merry Carol weekly for almost three years, another for "quite some time" managing a house with four pets and describing the team leaving no trace of animal fur, and a third has used them for years at a Tiverton home. Reviewers consistently describe the crew as professional, respectful, and detail-oriented, including one customer who said the team helped organize belongings alongside deep cleaning during a period of medical difficulty. Two reviews complicate that picture. A January 2024 reviewer said a crew of four completed only about half of an agreed cleaning scope at a restaurant for the price paid. A December 2023 reviewer made a more serious allegation — that the owner had their negative review taken down and pressures customers for five-star ratings, fighting to have anything less removed. That's a claim about how the company handles feedback rather than about the cleaning itself, and it's worth being aware of when weighing the otherwise overwhelmingly positive written record. Merry Carol is a solid choice for recurring house cleaning and window work specifically, backed by a genuinely deep base of long-term repeat customers — the two 2023-2024 complaints, particularly the one about review handling, are worth being aware of.