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Mid-Cape Appliance Service is a residential appliance repair company based in Bourne, Massachusetts, serving Cape Cod and the South Shore for repairs on refrigerators, washers, dryers, ovens, stoves, and dishwashers; the company reports 15 years in business. James, the owner, personally performs the vast majority of the service calls reviewers describe. The volume and consistency here are striking — James is named individually in nearly every one of the dozens of reviews quoted, spanning 2021 through 2026, and reviewers repeatedly describe him diagnosing problems quickly, explaining what went wrong, and charging reasonable, transparent prices. Several reviews describe him successfully sourcing parts for decades-old appliances that seemed unrepairable, including a 35-year-old Wolf range and an older Thermador oven, and in a 2023 review a customer describes Beko referring her directly to James for a warranty repair on a new washing machine. Aggregate scores reflect this: 5.0 stars on Google from 204 ratings and 5.0 stars on Thumbtack from 100 ratings. Complaints are essentially absent here — recent activity shows 72 reviews in the last six months with none negative, and across the full multi-year history there is just a single 2022 review describing an unreturned call at the start of a job, an isolated point against an otherwise deep and consistent run of positive reviews. For refrigerator, dishwasher, oven, washer, and dryer repair on Cape Cod, the reviews describe a highly reliable, honest, one-technician operation worth booking directly by name. There's little here to raise before hiring beyond standard appointment logistics.
What a great service. Responsive on the phone with booking and found the source of my dishwashers problems right away. Will positively use again.
Very good and very professional
James was knowledgeable, kind and helpful. A+
James knows his stuff and very instructive.
The technician was knowledgeable and professional.
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2 changes recorded — last scanned Aug 22, 2026.