Appliance Plus 2

Appliance Plus 2 is a small, owner-run appliance repair business based in West Yarmouth on Cape Cod. BBB lists the company under owner Tom Vanatta with 14 years in business, open since 2012. Every customer review on file, however, names the technician who does the actual repairs as "Eugene" — the same name recurs across every review from 2021 through 2026. Homeowners consistently describe fast turnarounds: several reviewers say Eugene called back within minutes and was on site the same day or next, including a Memorial Day refrigerator repair where he diagnosed a failed control panel and had it running again within a half hour. Multiple reviewers across several years praise his honesty about whether an appliance is even worth fixing — in one case telling a customer their 2007 dryer, repaired once already, was likely built better than a newer model and didn't need replacing. The work centers on refrigerators, washing machines, and dryers, and reviewers repeatedly call the pricing fair or reasonable. There's no independent track record outside Google to weigh this against — the BBB profile carries no reviews or complaint history and is not accredited, rated "Not Rated" for insufficient information. Every review also names the same single technician, so it's worth asking about availability or backup coverage if he's out. For a Cape homeowner with an older major appliance a national chain might write off, Appliance Plus 2's track record points to a responsive, straightforward repair option — worth confirming current pricing and scheduling directly, since neither is published anywhere.