Appliance Plus 2

The refrigerator stopped cooling on Memorial Day. A customer writing in May 2026 left a message at 9:20 the next morning, got a call back at 9:35, and had Eugene in the house at 9:45 — the trouble was a defective control panel, and he replaced it with one he had. Appliance Plus 2 works out of 243 Buck Island Rd in West Yarmouth, and its BBB listing names Tom Vanatta as owner and gives 14 years in business. Most of the reviews name one person, Eugene, and the work customers describe is everyday appliance repair: refrigerators, washers, dryers. Six of the eight Google reviews start with the phone. A customer in 2022 wrote that they went down the list and called eight appliance repair shops; Eugene was the only one to call back, inside the hour, and he offered troubleshooting tips over the phone and told them to call back if that didn't fix it. A 2023 review describes a washer that stopped spinning and a visit the very next day, out to a remote part of the Cape, fixed the same day at what the customer called a decent price. From 2022, another describes a same-day visit for a refrigerator and the repair finished within an hour for what that customer called a very reasonable charge. The other thing customers keep describing is a preference for fixing what they already own. A 2024 review tells of a 2007 dryer Eugene had repaired six years earlier and repaired again that day; the writer was prepared to be told it needed replacing and instead heard that the older the appliance, the better made it likely is. A 2023 review credits him with keeping a mother's decades-old machines running, and with returning voicemails. The company holds 5 stars across 18 Google ratings. For a washer, dryer or refrigerator that has quit somewhere on the mid-Cape, this is a sensible call — ask what the diagnostic visit costs and whether he stocks the part for your model before he drives out.