Verified record
Call Reed Appliance about a fridge that will not stop making noise, and you might not even get a truck sent out: in a 2022 review, a customer described being walked through a fix over the phone first, freezer-drawer rattle and all, with no house call needed to solve it. A customer writing this summer calls Reed Appliance Service "a small, family-owned business marked by honesty, integrity, and terrific service", and the technician names that keep turning up back that read — Egan (also written Eagan), Tom, and Adrian each earn their own individual praise, which points to more than one person working out of the Yarmouth Port shop. The jobs on record run across the major appliances: a refrigerator repaired this summer after a phone diagnosis and a sourced part; an LG washer and dryer checked out and fixed for what a 2025 reviewer called a fair price; a dishwasher and washer repaired on the same visit, in a 2023 review; a cracked induction cooktop replaced on the promised timeline, in a 2024 review; and an oven's burner module swapped out in under an hour, in a 2021 review. Price comes up unprompted and lands the same way each time — "a fair price", "a GREAT price", "as quoted" — and callbacks are described as immediate; in a 2025 review, one customer got two separate jobs, a washing machine and a neighbor's refrigerator, handled the same day. All 11 of the Google reviews on file are five stars, spanning 2021 to 2026 with two posted in the past six months, and nothing negative shows up in the written record. For anyone in Yarmouth Port needing a refrigerator, washer, dryer, dishwasher, oven or cooktop fixed, the pattern across five years of five-star reviews is a shop that answers the phone, quotes a price, and sticks to it.
Refrigerator stopped cooling. I did some troubleshooting and called Egan to see if he had the needed part. We discussed the symptoms he checked his van for the part with no luck. He then gave me the new part # and where to purchase... I will be a customer for life, He has shone me the type of businessman he is. Thank you so much, Cheers
Reed Appliance Service is a small, family-owned business marked by honesty, integrity, and terrific service.
Excellent experience! Fixed my dryer quickly and for a GREAT price! Highly recommend!! Thank you again!!🙂
Eagan, REED Appliances tech, visited my house this morning to check on my LG washer and dryer. He was fast, polite, explained everything, charged a fair price. I really appreciate having a connection with a local appliance repair firm that is on time, fairly priced and knowledgeable.
I called Reed Appliance about a problem with my washing machine. I got a call back immediately. I explained that I also had a neighbor with a refrigerator problem as well. I asked if he could look at both the same day. Absolutely was the answer. He showed up right on time exactly as discussed. He dealt with my issue then we went together to the neighbor. There was zero frustration and he was polite, efficient and not condescending. I will absolutely recommend him. Reed Appliance is fabulous.
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