Mighty Dog Roofing Of Greater Middlesex County

Westford-based Mighty Dog Roofing of Greater Middlesex County works roofs, siding, gutters and windows across the area, and three lead-gen directories all put its work at 4.9 stars or better — 4.9 from 101 ratings on Thumbtack, 5.0 from 15 on Angi, 5.0 from 41 on HomeAdvisor. The reviews that back those numbers up describe a crew that shows up prepared and keeps homeowners in the loop. A Thumbtack customer had them back twice — once for chimney work, later to replace damaged shingles before a home sale — and calls the owner personally responsive; an Angi reviewer watched the team methodically clear ice dams off the roof and leave the walkways clear behind them; another had a crew of seven work a solar-panel-removal roof job from 7 a.m. to 6 p.m. straight through. Several reviewers name the same field staff — Kyle, Will, Mike, Lucas — for walking them through inspections and keeping to a schedule, and cleanup after the job comes up again and again. Not every account matches that picture. Better Business Bureau carries a handful of undated complaints alongside its A+ accreditation, raising communication breakdowns before install day and a case of incomplete follow-through on an earlier job. Worth asking about directly rather than assuming they're resolved. The business's own paperwork is also inconsistent from directory to directory: Better Business Bureau lists it as 4 years old, Thumbtack says 15, and Angi says 12 — worth a direct question before booking. Licensing has the same wrinkle: Better Business Bureau lists a Massachusetts home-improvement registration (207188) and a construction supervisor number (CS-117201) through the state's Office of Public Safety and Inspections, while Angi and HomeAdvisor both list a different construction supervisor number, CS-057645 — none of these have been checked against the state registry directly, so confirm the current, active number before signing anything. For a full roof replacement, an ice dam problem, or gutter and siding work, the volume of matching, specific accounts across three separate platforms is the strongest case for them. Just get the licence number and a clear communication plan in writing first, given what Better Business Bureau's complaints describe.