Mike's Hardwood Floors

Mike's Hardwood Floors works out of Lynn, installing and refinishing hardwood floors, along with laminate and vinyl plank (LVP) flooring and general floor repair work. On Angi, the business holds a 4.3-star average across 15 rated jobs — a solid number on paper. But the history behind that average splits: alongside routine praise for installation and refinishing sits a cluster of serious complaints, including accusations of accepting a deposit and going unresponsive for months, and a separate dispute over damage to a customer's property that was allegedly never resolved. Another complaint concerns a paint job gone wrong, with the owner disputing the customer's account and saying additional payment was owed. That mix — a decent overall average shadowed by a handful of specific, unresolved disputes about money and responsiveness — is the main thing worth weighing here. The business is not BBB accredited and BBB has not issued it a rating, though its BBB profile confirms the same Lynn address and flooring-installation focus described elsewhere. Anyone considering this business for a hardwood, laminate, or LVP flooring job should get scope, payment schedule, and how damage to existing property would be handled in writing before work starts, and should ask directly about the responsiveness complaints raised online.