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Mice and wasps are among the household problems Modern Pest Services customers described in 2025. In a December Google review, a longtime customer said Michael Rivera responded urgently after mice appeared in the kitchen, shored up cracks and gaps, and explained the treatment. The customer also described a follow-up at which the issue appeared to be in the washroom, and praised his patience with their anxiety. Modern Pest Services offers residential pest control, with its website naming rodent control and exclusion, stinging-insect treatment, and services for mosquitoes, ticks, bed bugs, carpenter ants and termites. The company lists Springfield as a service area and offers free estimates. A February 2020 article from mypmp.net reported that Modern Pest Services, an Anticimex company, had purchased Premier Pest Control of South Hadley. A July 2025 reviewer said Andrew found two hives, removed them without incident, including work on the roof, and sprayed the area. The customer praised both his thoroughness and communication. Separately, an Amherst Nextdoor commenter writing in May 2025 said Modern Pest had taken care of their wasp problem. Google shows a 4.7-star average from 266 ratings. An April 2024 customer praised on-time arrivals and detailed reports after visits to their father's property. They said the treatment had kept the wooded property pest-free and recommended Joseph Tolman. An October 2024 reviewer raised a specific concern about a more recent visit: they received no advance notice and could not direct Zachery to trouble spots, including stink bugs indoors. They explicitly said their earlier positive comments did not apply to that visit. Those earlier comments had praised prompt responses to requests for extra mouse checks and treatment.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Modern Pest Services. Use it to sanity-check bids, then get the real number in writing.
Scales rodent, ant, and termite jobs; bed bugs scale by room count instead.
Estimated range
$130 – $340
Typical treatment around $240
“Modern Pest took care of our wasp problem”
“Modern Pest Services, an Anticimex company, has purchased Premier Pest Control of South Hadley, Mass.”
Modern pest has serviced our home for years. Preventative measures minimize seasonal issues. Mice in our kitchen (haven't seen one interior for over 25 yrs) had a Tech here urgent at the end of his long day. He was poised, poite, listened and professional. I commend Michael Rivera . He was so patient with my anxiety. Shored up cracks and gaps with supplies visible. A follow up today the issue appears to be in washroom. Michael was focused in conveying knowledge and treatment for mice. I'd recommend him to anyone looking for a respectful Technician.
Andrew was a wonderful professional who listened closely, showed caring, found the 2 hives in a minute, removed them without incident (including getting on the roof), and sprayed thoroughly so that we will not have further wasps. I am so pleased! Very thorough and a great communicator!
The positive comments below do NOT apply to most recent visit last wk!! I received no prior notice and was not able to direct Zachery to trouble spots. Eg, STINK BUGS inside!! (Plz call me for further clarification.) We love ❤️ them! Always helpful snd knowledgeable. Whenever I’ve called for xtra mice check and treatment they immediately respond and treat. Help me recognize unknown or known droppings and suspicious sounds. The best!😇
Thank you for the excellent and responsive service. In this day and age of a distinct shortage of customer service, Modern Pest Control is far and beyond other pest control services. Keep up the great work!
I appreciate the communication and above and beyond service the Modern Pest team who has cared for my dad's place provides. They arrive on time, send a detailed report after the visit, and most importantly, their product works and has kept our place in the woods pest-free! Most recently, I can highly recommend Joseph Tolman.
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3 changes recorded — last scanned Oct 1, 2026.