Mold Dog of Massachusetts

Frances, a mold-detection dog, helps Gretchen locate suspect areas before testing. Mold Dog of Massachusetts is based in Buzzards Bay; its website says it provides canine mold detection, inspections, assessments, and testing for homes and businesses, including services before and after remediation. The company lists Boston and Plymouth as its service area and describes NORMI mold-assessment and advanced indoor-air-quality certifications, along with an IICRC Building Moisture Inspector credential. Customers describe finding mold that earlier visits had missed. A June 2026 Google reviewer said Gretchen identified mold after two other people had failed to do so and followed through until the process was complete. Another June reviewer praised her explanations, answers to questions, and prompt responses. A May reviewer described a roughly four-hour search, with praise for the sample testing and reporting. A separate June 2026 customer described detection and lab testing in several areas of a recently purchased home, including the living room and basement. Gretchen recommended Better Breathing Environmental, which performed the remediation. After that work was completed, the customer said Gretchen ran additional tests to check that the mold was gone. In a March 2025 review, another homeowner described Gretchen taking cavity air samples where Frances had alerted inside walls; the customer then used those results to hire remediation. These accounts describe inspection and testing alongside work performed by separate remediation providers. In a September 2025 review, a repeat customer described using the service three times, with the dog locating possible mold sources and Gretchen helping select sampling locations. That customer valued the testing and guidance in finding remediation companies, while calling the service pricey. An April 2025 reviewer described a whole-home canine inspection and air tests after remediation, saying they received the answers they needed. There was also a detailed complaint in April 2025. That Google reviewer said Mold Dog completed inspection and testing but then refused to write a remediation protocol report and stopped responding when asked for findings summaries. The reviewer said prospective remediation companies would not proceed with the test results, and other inspectors rejected them because of concerns about the processing laboratory's registration or certification. The customer reported losing thousands of dollars and needing to hire another inspector and pay for the same work again. Those laboratory and financial allegations are the customer's account.