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Amanda and Amy draw praise from customers who rely on Molly Maid of Southeast Worcester County for repeat visits. A May 2026 reviewer with two young children describes the pair as respectful of the family's space and time, leaving a messy house cleaner after each visit. Another May customer thanks Amanda and Aura for cleaning the kitchen and bathroom, including Amanda's work on hard-water stains. Google reports a 4.7-star average from 248 ratings. Based in Sutton, this locally owned Neighborly franchise says it offers recurring, one-time, move-in and move-out cleaning, along with light-commercial service. It advertises free in-home estimates and service in nearby southeast Worcester County towns. Some customers describe moving from a single cleaning to regular service. In January 2026, a couple in Uxbridge said they hired the company for an event cleaning, then accepted a monthly-cleaning estimate they considered reasonable. They praised Team 2's subsequent visits. A February 2026 apartment customer said Team 2 was thorough and accommodating of their disabilities. In August 2025, another customer described keeping monthly service after initially calling because a broken foot prevented them from cleaning. There are also complaints about incomplete cleaning and how disputes were handled. A December 2025 reviewer said an agreed two-hour visit with two cleaners left dust, tub rings and streaks on surfaces, and alleged that a light was broken while vacuuming. The customer said the company made corrective work conditional on ongoing service and pursued payment without resolving the quality complaint. In December 2024, a different reviewer said a promised deep clean left bathrooms dirty and dust behind, and alleged that the owner promised to waive the cost but continued seeking payment. A May 2024 reviewer praised the first visit but said a second visit missed the stove and medicine closet, lacked an arrival call and cost too much for their small apartment. A July 2022 customer said window, blind and linoleum-floor work remained incomplete after a return visit, with a promised manager call still outstanding. An August 2025 customer described a different response to dissatisfaction: after an initial cleaning fell short while they prepared for an open house, owner Brett arranged another team. That customer praised Team 4's second visit and its attention to their needs.
Great Company
They did a great job on my house!
Great experience! The team was very professional, efficient and thorough. Would recommend them to anyone!
My kitchen and bathroom never looked so clean! Thank you Amanda (nice work with the Pumice stone on the hard water stains) and Aura!
Amanda and Amy always leave the house cleaner and a bit brighter after being here. They are both respectful and conscientious of our space and time, and congenial at every visit. With two young children the house can get very messy and disorganized, but these two employees quickly transform our space into our home again .So happy with our decision to choose Molly Maid-would not only reccomend the company to others but these two woman especially. They both deserve a big raise. Thank you from the Jenicek family
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2 changes recorded — last scanned Sep 30, 2026.
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Custom carpentry5.0
Broad project range4.8