Move and Care, LLC

Good communication, but a rough experience overall We recently used Move and Care for a cross-country move from California to Chicago. While our representative was responsive and ultimately apologetic about the issues we experienced, the move itself had enough problems that we feel other customers should know what they might be signing up for. Our delivery window changed multiple times without much notice, requiring our belongings to be transferred to a holding truck ? an extra handling step that increases the risk of damage and that we hadn't anticipated. When unloading day finally came, at least two of the three crew members were openly rude and complained throughout the job. My wife was directing placement of boxes and was treated with visible impatience and disrespect ? not something we expected from a professional moving crew. Most of our belongings were not placed where she asked, leaving us to reorganize on our own. We also had damaged property that was not addressed to our

Good communication, but a rough experience overall We recently used Move and Care for a cross-country move from California to Chicago. While our representative was responsive and ultimately apologetic about the issues we experienced, the move itself had enough problems that we feel other customers should know what they might be signing up for. Our delivery window changed multiple times without much notice, requiring our belongings to be transferred to a holding truck ? an extra handling step that increases the risk of damage and that we hadn't anticipated. When unloading day finally came, at least two of the three crew members were openly rude and complained throughout the job. My wife was directing placement of boxes and was treated with visible impatience and disrespect ? not something we expected from a professional moving crew. Most of our belongings were not placed where she asked, leaving us to reorganize on our own. We also had damaged property that was not addressed to our Show more_ _.

I called this company and told them i had 20 boxes and 6 pieces of furniture. They gave me a quote of $600. I agreed. I told them i was on a second floor moving down the road to a third floor. I told them that the furniture was heavy. They said no problem. On the day of the move 2 tiny boys showed up and told me they wouldnt move me unless i paid $900. I had already switched my services so i had no choice. I agreed but told them that i didnt think it was right to extort me like that and they said ok and drove down my landlords newly sealed driveway (the landlord made a big deal to tell them to not cut the wheel a lot as to not mess up the driveway) and cut the wheel back and forth a dozen times destroying the sealing. When we called there boss he laughed and said not my problem. STAY AWAY FROM THIS COMPANY. THIS IS A SCAM. THEY ARE NOT CAPABLE OF MOVING YOU. I called around a lot and found a great moving company called first rate movers.

I called this company and told them i had 20 boxes and 6 pieces of furniture. They gave me a quote of $600. I agreed. I told them i was on a second floor moving down the road to a third floor. I told them that the furniture was heavy. They said no problem. On the day of the move 2 tiny boys showed up and told me they wouldnt move me unless i paid $900. I had already switched my services so i had no choice. I agreed but told them that i didnt think it was right to extort me like that and they said ok and drove down my landlords newly sealed driveway (the landlord made a big deal to tell them to not cut the wheel a lot as to not mess up the driveway) and cut the wheel back and forth a dozen times destroying the sealing. When we called there boss he laughed and said not my problem. STAY AWAY FROM THIS COMPANY. THIS IS A SCAM. THEY ARE NOT CAPABLE OF MOVING YOU. I called around a lot and found a great moving company called first rate movers.Show

I hired Move and Care to move my storage unit. They showed up on time and the two young men worked really hard to move a ton of stuff all by themselves without complaining. This guys are honest. They really put a lot of thought into organizing my stuff so that it would fit into one truck. The were also careful with the packing taking really good care of fragile things. At the new unit they did an incredible job at packing the things in again to maximize space. These guys didn't even stop for a lunch break. All that said you know why I give them five stars and say that I highly recommend them. Once I move again they will be the ones I call.