Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Total Moving Express. Use it to sanity-check bids, then get the real number in writing.
Flights without an elevator, counting both ends.
Estimated range
$900 – $1,700
Typical move around $1,300
Customers describe boxes that did not arrive and belongings missing from shipments handled by Total Moving Express. In July 2026, one Google reviewer said a box had still not arrived after six months. Another July reviewer said three large boxes sent in February 2025 had not arrived despite a promised maximum of four months, and alleged that they had lost both their possessions and the shipping payment. These are customers’ allegations about their shipments. The Woburn company says it offers door-to-door or port-to-port shipping of household goods and packages from the United States to Brazil. Its website describes the business as family-owned and says it works only with the Total Moving family without outsourcing. Google reported a 2.3-star average from 79 ratings in August 2026. BBB listed a B-minus grade and one complaint. A June 2026 reviewer described sending a layette for a first grandchild. They said the box was collected on November 12, 2025, and the company’s tracking website showed it in Brazil awaiting customs clearance on March 11, 2026. At the time of the review, the recipient still had not received it. The customer also reported unanswered calls and said a person in Brazil who claimed to own the company belittled and ridiculed their pregnant daughter-in-law. Earlier complaints describe similar difficulties getting information. In a February 2026 review, a customer said a large box remained undelivered after a year and that repeated requests for a case number or official customs documentation had produced neither. Another February reviewer said three boxes arrived visibly tampered with and that items were missing after an $820 shipping payment. A December 2024 reviewer likewise alleged that valuable items were missing and WhatsApp messages went unanswered. Other customers reported receiving their goods. A February 2026 Portuguese-language reviewer recommended the company and said a box arrived intact and quickly. In February 2024, a customer of more than four years said delays had occurred but their boxes arrived without belongings disappearing; they also described a customs-inspection notice left inside one box. A May 2022 reviewer said a shipment arrived intact after seven months, against a quoted maximum of four months. Another May 2022 customer said two boxes arrived in four months.
“Mr. Costa is sponsored by Total Moving Express in Woburn.”
“Mr. Costa is sponsored by Total Moving Express in Woburn. "Thank you Total Moving Express for helping me live my dream," said Mr. Costa. Total Moving Express is a delivery service that specializes in shipping cargo from the United State to Brazil.”
A minha experiência foi péssima essa empresa e uma merda tem 6meses que mandei minha caixa até agora nada eu vou bota eles na corte pra ele de conta da minha caixa tem arruma um jeito de fecha essa porcaria denuncia essa empresa pra ele aprender a fazer hora com as pessoas minha nota pra eles e 0 total moving Expresso não vale nada péssima
Envie 3 caixas grandes fui roubada tanto as caixas com tudo e o dinheiro também o número de rastreio nuca entrou para verificação, quando ligo pra eles sempre tem uma mentira diferente nunca tiveram a decência moral de fazer nada já que pelo visto eles não sabe o que é isso cuidado eles mandam um pequeno contêiner e roubam os outros 5 próximos contêiners com a mesma desculpa que seu contêiner foi parado pela receita. Só q a receita sim para mas libera as caixas q não problema com tudo desaparece sem nada de reposabilidade. Foi enviada fevereiro 2025 com a promessa de ser emprega em máximo 4 meses.
WARNING/ALERT: I am issuing this warning to everyone to express my utter indignation, sadness and regret over having paid the company Total Moving. They have demonstrated incompetence and the inability to provide services to their paying clients. This company promises to deliver boxes shipped from the USA to Brazil via sea freight (container), guaranteeing a timeframe of 90 to 120 days after picking up the box from your home. However, this promise is not kept or fulfilled. The box never reaches the recipient—the very box into which you poured all your dreams, love, affection, and dedication, believing your family back in Brazil would receive it and feel the love behind items acquired through so much effort, sacrifice, and hard work here in the USA. I bought the entire layette for my first grandchild, who is likely to be born in the coming weeks. The box was picked up from my home on November 12, 2025, and arrived in Brazil—ready for customs clearance—on March 11, 2026, according to the company's tracking website. Yet, when you call Total Moving, no one answers the phone. My daughter-in-law tried to contact the company in Brazil to inquire about the box I had sent. A person whose name begins with the initial "M" (unfortunately, I cannot list his full name here)—who claims to be the owner of the company—belittled and ridiculed my daughter-in-law (who is in the final stages of her pregnancy), leaving her stressed, agitated and frightened. Mr. "M" told her over the phone that had she tried to save money by sending the box via USPS freight instead of his company that she would have already received the box. I trusted the company, Total Moving because it was referred to me by a Brazilian coffee shop I frequented. At the end of the day I paid for services from Total Moving that were never actually rendered. I hope that by writing this and putting myself out there, it can serve as a warning to all Brazilians living here in the US never to use the services of Total Moving. I also hope that the Brazil Coffee Shop stops recommending this company to Brazilians.
This company is unreliable. I shipped two boxes a year ago, and they never reached their destination. They claim the container was seized, but they won't provide the container number. I had a terrible experience with them.👎
Bad bad bad this services is bad my box not stayed in Brasil, this moving not good not use because your things are lost or the box open and pick up your things, never total moving woburn the company lies about your package not Believe not answer, no need gave one star you need zero star! Be careful because dislike this Total Moving
Specializes in
Languages
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Sep 30, 2026.