Move and Care is a large, full-service mover based in Woburn that's grown well beyond Massachusetts — its site describes operations across Massachusetts, Texas, North Carolina, South Carolina, and California, handling local and long-distance residential and commercial moves, plus packing, storage, and add-on home services. It says it's been moving clients 'for many years' without giving a specific start date, and lists a self-reported USDOT number, #3212621, that hasn't been independently verified.
The volume of reviews here is unusual for a mover of any size: they go back to 2017, and hundreds have piled up since, holding steady at a 4.9-star average on one Google profile (1,399 ratings) and 4.8 on another (107 ratings), plus 4.8 on Thumbtack from 168 ratings. The specifics repeat across dozens of named crews — Tony, Maxim, Kostya, Oscar, Dennis, and many others — described as careful with furniture, fast, and communicative on jobs ranging from local Woburn moves to long hauls to Virginia, New Hampshire, and cross-country from California. Several reviewers specifically say their quoted price held steady on moving day, and one customer who has moved repeatedly with the Army called this crew the best movers they've used, with no damage and careful handling. A Woburn neighbor's April 2025 Nextdoor post about a Salem-to-Woburn move put it more simply: they were great.
It isn't a spotless history. In a July 2026 review, a customer said their quoted price nearly doubled on moving day, over an item that had been included in the original video estimate. Another, later that June, said the company lost a box and delivered it to a different customer's address, leaving them to retrieve it themselves. A May 2026 HomeAdvisor review described a cross-country move from California to Chicago as a rough experience overall, though it said the company's representative was responsive and apologetic about the issues. Further back, a December 2025 review described a broken recliner, and reviews from 2024 and 2022 described a late, under-communicative crew on one job and a move that ran well past its estimated time on another. Its BBB profile shows an A grade and accredited status but also lists six complaints on file, without detail on what they involved.
Given how much of the history here is positive and how consistent it is across platforms and years, this looks like a solid, established choice for a move of real size or distance — get the estimate and its terms (what's included, what could change the price) locked down in writing, given the handful of billing and item-handling complaints.
