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One recent customer's big project with Murphy Heating & Cooling was ducted central air/heating plus mini-splits: Jonny mapped out the project, Christine handled the paperwork including rebates, and Donald worked on site to make sure everything was done according to plan and on schedule. An achrnews.com article names Ryan Murphy as the owner of the company, located in New Milford, Connecticut. On Google it holds 5 stars from 1159 ratings, and its BBB grade is A+. A recent customer said service manager John S. evaluated an old central a/c unit and recommended a replacement, and that AJ, Anthony and Ronan installed the new system and removed the rusty old indoor unit while keeping the house clean. A recent customer said the company installed a mini-split HVAC system and helped think through the best plan rather than selling more than was needed. A recent customer said technician John fixed a problematic bedroom thermostat without replacing it. A recent customer said Arnold did a complete cleaning of the boiler and changed out a few parts, and a recent customer who had oil burner service said the tech answered all their questions. A 2026 customer said a leaking water heater was quoted on a Friday from a few photos and the install was scheduled for the following Monday. A 2025 customer said Anthony looked into an oil tank level problem and called the maker of the smart oil gauge, which was aware the gauge reads a full tank inaccurately. A 2025 customer said David and his assistant gave an estimate before repairing a leaking pipe, then repaired a second leaking fitting they noticed while there. A 2021 customer said Ryan and team installed a ductless heating and A/C system and, when things went awry, came out on major holidays and replaced parts. A 2021 Reddit commenter on r/Connecticut said Ryan Murphy does yearly maintenance on their boiler and installed a new one when it was needed. A recent customer said a confirmed AC maintenance appointment was a no-show: no one came during the scheduled window and no one called.
“Murphy Heating and Cooling seems reasonably competent.”
“Ryan F Murphy heating and cooling?”
“I use Ryan Murphy Heating and Cooling. Highly recommended. He does yearly maintenance on my boiler, and installed a new one a few years ago when I needed it.”
“When Ryan Murphy, owner of Murphy Heating & Cooling located in New Milford, Connecticut, started his company, he had one goal in mind: to be fair and honest.”
“NEW MILFORD – A local heating and cooling company is looking to expand its business in New Milford by constructing a new commercial building on Pickett District Road .”
“Ryan F. Murphy Heating & Cooling LLC of New Milford was recognized by The Connecticut Green Bank as one of the Smart E-Loan “Top Performers” of 2019.”
I have only good things to say about Murphy Heating and Cooling! It was a big project — ducted central air/heating and mini-splits — and from the beginning everyone was communicative, knowledgeable, and candid. Jonny was excellent in mapping out the project, Christine was terrific handling all the paperwork including rebates, and Donald went above and beyond on-site to make sure everything was done according to plan and on schedule; he also was diligent about getting my input whenever it was needed and made sure I understood how everything works. He and the guys in the crew were professional, friendly, and did a great job. I really appreciate their hard work. Murphy was also terrific when I had to reschedule the installation a couple times. Highly recommend them!
Great Service they know how to maintain elderly heating systems
Addressed all 3 issues - many thanks !!
highly recommend Murphy Heating & Cooling. They have helped me multiple times, including when I’ve called with emergency situations, and they have always been responsive, professional, and dependable. They do excellent work and, just as importantly, have great follow-through. It’s reassuring to know I have a company I can trust when something goes wrong. I’ve had nothing but positive experiences with them and truly appreciate the service they’ve provided. Janine Peterson
Chris came to my house took care of my ac problem quickly . He was kind and a pleasure to speak with
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1 change recorded — last scanned Oct 9, 2026.
