Nashoba Building & Remodeling Inc.

Nashoba Building & Remodeling is a small Chelmsford outfit that has stuck around a long time — BBB lists it as 48 years in business, and back in 2011 Patch.com interviewed owner Gary Baker for tips on hiring a home remodeling contractor, the kind of local-press mention a business tends to earn by lasting. The independent feedback on it today is thin. Google shows just two ratings averaging 3 stars, and the one detailed account on file is not flattering: a customer writing in 2025 called the company rude and said they were hung up on. There isn't much else to weigh against that — BuildZoom's permit records tie 30 projects to the company, but nobody has left it a review there, and its Houzz page, listing custom additions and kitchen-and-bath work, has no reviews either. Its Massachusetts home improvement contractor registration is active. BBB does not accredit the company and publishes no letter grade for it. Worth asking about before booking: how the company handles things when a call goes sideways — the one specific account on file is about a phone conversation, not a finished job, so it says less about the work itself than about one interaction. With so little else to go on, get the scope and timeline in writing and ask for a couple of recent references before signing anything.