Neat And Sweet Cleaning

Neat and Sweet Cleaning is an Amesbury, MA maid service that homeowners across the North Shore and the Merrimack Valley keep on a standing schedule — weekly, biweekly or monthly — and call in for the one-off jobs that matter most: a deep clean, a move-in or move-out, a post-construction wipe-down. It is co-owned by Maurice Goin and Joseph O'Loughlin, and a 2023 announcement of its partnership with the nonprofit Cleaning for a Reason described the pair as wanting to change lives one home at a time. A profile page in Maurice Goin's own words describes the company as a veteran-owned and minority company. What 43 reviews across five years show most clearly is that customers bond with individual cleaners and stay. Brenda, Mariah, Priscilla, Christina, Ali, Josslen, Chelsea, Billie and Karee are all thanked by name, sometimes across years — one customer wrote in 2025 that Brenda had been their cleaner for many years and they wouldn't have anyone else, another that they had used the company, and the same staff, for over five years. The current reviews stay in that register: a first deep clean in years that left the house looking and smelling amazing, and steady praise for communication and punctuality. The specific jobs people describe are the demanding ones. In 2021, a crew cleaned out a house after a death in the family that had gone years without upkeep; another customer that year had a condo cleaned before sale and was pleased the crew finished in half the estimated time, saving money. A 2022 reviewer had used the company for construction cleans before their house was even finished, then kept them on. Pet hair comes up more than once as something handled without fuss, and several people mention the quoted price holding. The record is not spotless, and the complaints are worth reading before booking a big job. A 2023 customer hired them for a post-renovation, pre-move-in deep clean, sent photos of missed areas, and said the return visit lasted twenty minutes and left more than half the problems unaddressed — they called the work lazy and overpriced. A 2022 reviewer described poor management and poor communication between staff and manager. Both are about coordination on large, detail-heavy cleans rather than routine visits. A strong pick for recurring household cleaning; for a big post-renovation or move-out job, agree the scope in writing and walk it with them before they leave.