Ned Stevens Gutter Cleaning

Ned Stevens is the gutter company that shows up in a branded truck, texts you an arrival window, and is gone before you notice — 257 Google ratings averaging 4.4, and the word that keeps coming up is quick. The North Attleborough branch of the regional chain cleans gutters on a subscription plan, repairs and replaces them, installs seamless systems with leaf-guard screens, and sells add-ons like mosquito treatments, window cleaning and dryer-vent cleaning. When the crew arrives, customers mostly like what they get. Recent reviewers describe polite two-person teams who clean up after themselves, leave photos of the finished gutters, and follow up with a note on the roof's condition; one had a Christmas toy retrieved from a gutter, another got help carrying luggage inside. Installs get the same treatment — a seamless system with screens put in on time in August, a full replacement quoted fairly and finished two days later in a 2024 review, a downspout rerouted the way the homeowner asked. The complaints are about the company more than the crews, and they repeat. Three reviewers this year say a single cleaning or even a price inquiry put them on a permanent sales-call list — sometimes two calls a day — that blocking and opting out didn't stop. Others felt pushed toward a quarterly plan they didn't need. Scheduling misfires show up too: a 6:40 a.m. text announcing a crew within the hour, and, in reviews from 2022 through mid-2025, a paid second visit that never happened, a crew that twice left without cleaning because of gutter guards and then ladders, and an upsold dryer-vent job that no one came to do. In October 2025 a homeowner reported a technician shattered a buried PVC downspout and called the job a success anyway. One older public record: in December 2016, trade press reported OSHA cited the Massachusetts company for a repeat fall-protection violation after a worker fell from a rooftop in November 2015. For a routine cleaning or a gutter replacement, Ned Stevens does the work briskly and the crews earn their praise. Before booking, decide up front whether you want a one-time visit or a plan, ask how to opt out of marketing calls, and if a second visit is prepaid, confirm the date in writing.