NEEDHAM OIL & AIR

Needham Oil & Air has been under the same Chestnut Street address in Needham for a long stretch, its Better Business Bureau profile puts the company at 154 years in business, selling fuel oil and installing HVAC and central air systems, including an in-house sheet metal shop. The written record here is thin. The one account on file, on the company's BBB page, describes a hot water valve that kept leaking, with the customer reporting the issue and waiting more than a month without the repair being completed. The company holds an A+ grade from the Better Business Bureau, though it has not sought BBB accreditation. With so little to go on, it's worth asking directly about current response times and how a follow-up repair like this one gets handled before booking anything beyond routine fuel delivery.