New Age Heating and Air Conditioning
Local business · 14 Cross St, Salem, NH 03079, USA
Their work
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Call (603) 571-0183Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- Not rated by the BBB
- 4 work photos
Highlights
- Google rating — 5 stars averaged across 29 ratings
- Recent AC fix — customer praised clear explanation and quick repair
- Track record — five years of reviews with no negatives
- BBB accreditation — not accredited and shows no rating
- Recent reviews — only one written review in the last six months
New Age Heating and Air Conditioning is a Salem, NH shop that's been on heating and AC calls since October 2014, about eleven years, per the Better Business Bureau. It describes itself as privately owned and locally operated, without naming a specific owner, and says it handles residential and commercial heating, air conditioning, and indoor air quality installation, service, and repair across Salem and the surrounding New Hampshire towns, plus parts of northern Massachusetts. On Google it holds a clean 5-star average across 29 ratings, a pattern that's held since 2021 across five different sources without a negative review turning up anywhere in that stretch. The most recent account, posted this spring, describes a technician diagnosing an air conditioning problem, explaining it in plain terms, and getting the system running again quickly — with the fix landing right before the summer heat set in, as the customer noted. The one thing worth checking independently: it isn't BBB accredited, and the BBB page carries no rating for it, just a state license on file with New Hampshire's Division of Fire Safety. Written reviews have also slowed lately — only one in the past six months — so the 5-star average, while long-running, isn't backed by a lot of fresh write-ups. For a heating or air conditioning issue in the Salem, NH area, it's a reasonable call, especially given the consistent multi-year track record across independent sources. Confirm the state license number directly before booking, since that's the one specific credential detail on record.
Read the comments
Most recent comments
- 5.0Jan 8, 2026
Incredible service! Professional and kind, equally!
— Elizabeth SchoonmanView on Google Reviews ↗ - 5.0Nov 19, 2025
Cannot recommend these guys enough! Very responsive. Called with an emergency heating issue at my father's. They were there in a couple hours. Super friendly and very reasonably priced! Thanks a MILLION!
— Richie KingpinView on Google Reviews ↗ - 5.0Jun 23, 2025
Bill is a great guy and reasonably priced. Hhis whole team is courteous and professional. Highly recommend!!
— Lakshmi ChidambaramView on Google Reviews ↗ - 5.0Feb 24, 2025
Our heat when out in the middle of the night. As advertised Billy answered the phone at midnight and stayed on the phone with us for an hour and a half helping us diagnose and fix the problem. Although he couldn’t physically get there or send someone he still went above and beyond to help us. Having only been in the NH area for less than a week, we know exactly who we will be contacting for future installations / repairs. Highly recommend!
— Mia GuruleView on Google Reviews ↗ - 5.0Oct 18, 2024
We called New Age to figure out why our furnace went out. Billy diagnosed the problem and got it fixed in a timely manner. Highly recommend
— David BrochuView on Google Reviews ↗
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Update history
Added 13 new comments, added 4 new photos, established rating 4.1
- behind the score: BBB accreditation — not accredited and shows no rating