Verified record
New Boston Drain Services is a Dorchester plumbing shop that Thumbtack lists with 16 years in business, 30 projects, and a 4.5-star average from 14 ratings. Its listed work centers on drain cleaning, leak locating, remodeling, and emergency calls. The written reviews are small and dated, but concrete. In April and May 2020, homeowners described a permanent kitchen-sink fix, a same-day response to a leaking pipe, a faucet installation, and prompt problem assessment with sensible solutions. Those accounts are positive about responsiveness and the finished repairs, though they are several years old. There is also a September 2025 complaint: a customer wrote that a washer was not fixed and that follow-up messages went unanswered. That is the clearest item to raise before booking, particularly if the job is outside the core drain and plumbing work listed on the profile. This looks most suitable for routine plumbing, drain, leak, and urgent-call work. Confirm the exact service, scope, response expectations, and follow-up process before scheduling.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from New Boston Drain Services. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
He didn’t fix my washer! When I informed him he never responded!
Ernest was very responsive when I initially made the service request and very professional. He installed the faucet in our bathroom nicely and resolved the issue for us. I will definitely recommend him for his services. Thanks
Ernest promptly returned my call for help and visited my residence the next day. Work quality, professionalism and responsiveness are very important to me. He quickly assessed my problem, offered sensible solutions, and went to work to resolve my issue. Thank you, Ernest!
Came out same day, I had a cracked leaking pipe and couldn't use the kitchen sink, he saved me! Would definitely hire again!
Hired Ernest to fix a kitchen sink that had fallen off. He came looked at the problem, and told me why it had fallen off after the first guy had fixed it. Provided me with a permanent fix solution, and now it looks professionally installed.
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1 change recorded — last scanned Sep 10, 2026.
Transparent diagnostics5.0
Honest, no-upsell service5.0
Rapid response5.0
Repeat, years-long customers5.0
Honest pricing5.0