Local business · Middleborough, MALocal business · 547 Center St, Middleborough, MA 02346, USA
Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from New England Floorscapes Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800
Nancy Bernier's name turns up in nearly every review of New England Floorscapes — customers write about her, not about a company. That is roughly the shape of the place: a Middleboro shop at 547 Centre Street, incorporated in May 2007 and listed by the BBB with a single employee, selling and installing carpet, hardwood, laminate, vinyl, linoleum and tile alongside custom shades and blinds. The company describes itself as family-owned, and a 2024 reviewer used the same words, crediting "Nancy and her family" with the job. The written history is short but consistent. Google carries a 4.3 average across 12 ratings, and the six written reviews on file, all posted between 2022 and 2024, keep circling the same two things: the range of samples to choose from, and installers who clean up after themselves. A homeowner writing in December 2024 said the bedroom floor went in well and the room was left clean. In a 2023 review, a customer who expected to wait a week got a call that same afternoon about a cancellation, and the job was done the following day in a few hours. Repair work is part of the mix too: a 2022 reviewer had a rubber vinyl floor that another installer left gapping put right for what they called short money. The one sour note is not about the flooring. In February 2024 a reviewer posted a one-star warning alleging the company manipulated a Google Maps listing to pull traffic away from a competitor. That complaint is about listing conduct rather than workmanship, and no other source repeats it. The BBB page, accredited since May 2013, carries an A+ and shows no complaints and no government actions. Floor-covering-only work is exempt from Massachusetts home improvement contractor registration, so there is no state registration to look up here. A sensible call for a straightforward carpet, hardwood or vinyl job around Middleboro when you want to handle samples in person and deal with the owner directly. Worth asking about current lead times before you commit: the accounts of fast turnarounds are a couple of years old now, and the BBB profile lists a one-person operation.
We just had new flooring put in our bedroom & were very pleased with New England Floorscapes. Great selection of flooring & Nancy was easy to work with. Installer also did an excellent job & left the room clean when he was done. Highly recommended!
Nancy and her family did a great job for me. I'll use them again anytime I need floor work. .
Warning: Unethical Business Practices in the Flooring Industry I feel compelled to share my recent experience with NE Floorscapes, to warn others about their unethical business practices. During my search for flooring services in Middleborough, MA, I stumbled upon a listing online. However, upon further investigation, I discovered that the link in Google Maps had been edited as moved and deceitfully redirected traffic intended for their competitor's listing to their website. This shocking discovery not only reflects poorly on NE Floorscapes' integrity but also raises serious concerns about their business ethics. Engaging in such underhanded tactics to gain an advantage over competitors is unacceptable and unethical. As a consumer, I value honesty and fair competition in the marketplace. It is deeply disappointing to encounter a company willing to resort to deceptive measures to undermine its competitors. I urge anyone considering doing business with NE Floorscapes to proceed with caution and carefully consider whether supporting a company that engages in such unethical behavior aligns with their values. In conclusion, I hope this review serves as a warning to others to steer clear of NE Floorscapes and to support businesses that uphold principles of integrity and honesty in their operations. This has been reported to Google and will be corrected.
The owner, Nancy, and her crew/family were fantastic to work with. They have a very good selection of options to choose from, were kind, polite, and did great work. Initially they said they'd be able to fit us in sometime in the next week or so then called later that day saying they had a cancellation and could fit us in the following day! The job was done in a few hours and the area was left spotless. I will definitely be recommending them to friends and using them again in the future!
I would recommend this company. They were referred by my neighbor who was happy with them. They were prompt and able to install a carpet very quickly. competitive pricing. They repaired a rubber vinyl floor that was gapping and was installed poorly by someone else. Floorscapes repaired it for short money and did a great job. Never will I hire a handyman for flooring again. I’d use this company for sure again. Love my new carpet .
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Added 6 new comments, added 28 new photos, established rating 3.7