New England HVAC Pros

New England HVAC Pros is an Avon shop that's built a reputation for showing up fast — reviewers keep describing technicians arriving the same day, sometimes within hours, for AC and furnace emergencies. Its Massachusetts HVAC license (940-SM-B) is verified active, and on Google it holds a 5★ average from 182 ratings. The reviews describe emergency work across the board: a heating failure during the February 2026 blizzard that David Smith responded to within hours, a July 2025 heat-wave AC breakdown for a 100-year-old customer's father handled with a loaner window unit while a new system was arranged, and an 89-year-old customer's central air fixed the day after she called during a hot spell. Technicians named across the reviews — David Smith, Dave, Angel, Cody, Jason, Dylan and Cory — are repeatedly described as explaining the diagnosis and pricing before doing the work. A recurring theme is second opinions: in an October 2025 review, a customer described getting a much smaller, cheaper fix from New England HVAC Pros after a different company told her she needed an entirely new boiler and water heater — the technician found the actual issue and saved her thousands rather than pushing a new system. The one substantive complaint, from a February 2026 review, described the opposite pattern: after finding a cracked furnace during a routine cleaning, the company quoted $21,000 with a rushed four-day install and pushed a 9.9%, ten-year financing plan before answering the customer's questions; that customer went elsewhere and got the same job done for about $7,000 less within a day. Given the volume of detailed, positive accounts of emergency response and clear pricing, it's still worth getting a second quote on any large replacement, since one review describes a markedly higher price than a competitor quoted for comparable work.