New England Tree Masters

Homeowners around Boxborough call New England Tree Masters when a tree is too big, too close to the house, or already on the ground — and the company's own crane is usually the reason. It holds 4.9 stars across 574 Google ratings, and the Better Business Bureau grades it A+. What customers describe is strikingly consistent. Crews arrive with a crane, take down pines and oaks in spots other companies will not touch, then clean up so thoroughly that reviewers keep reaching for the same phrase — that you would never know anyone had been there. One customer this July watched a crew remove a large dead tree that had fallen in an awkward spot without damaging the healthy shrubs around it; another in July described the crew laying plywood and ties before running equipment across the lawn, then raking and blowing the chips off when they finished. The history runs deep: 406 reviews between 2019 and 2026 across seven platforms, 43 of them in the last six months and none negative. Repeat business turns up again and again — customers describing a second or third job, one of them a return visit four years after the first. Beyond removals the company prunes and cables trees, clears land, and delivers log-length firewood and woodchips, and several people describe next-day help after storms and blizzards. Estimators and crew leads get named by first name in review after review, which usually points to a stable crew. Two things are worth raising before booking. In a November 2025 review a customer gave two stars because branches above a room, part of a three-job quote, had still not been trimmed — so it is worth confirming in writing exactly which items a quote covers and walking the site before the crew leaves. Separately, federal court records name the company and High Quality Landscape Construction, Inc. as defendants in Gomes Dos Santos Alves v. New England Tree Masters, Inc. et al (1:25-cv-11522), filed in Massachusetts District Court in 2025. Those records establish that the case exists and who was named; they do not state what is alleged or how it was resolved. If you have a large, hazardous, or crane-access tree and you care about the yard being intact afterwards, the history here points squarely at this kind of job. Ask for the quote itemised tree by tree, confirm whether stump grinding and debris removal are included, and do the walkthrough before the trucks pull out.