Nguyen's Plumbing & Heating

Nguyen's Plumbing & Heating works out of 11 Traverse Ter in Malden and, by its own account, has been at it since 2000. It takes both commercial and residential work, and the service list runs to the unglamorous middle of the trade: boilers, water heaters, sinks and toilets, main sewer lines, drain cleaning, backflow preventers and air conditioning repair. Its stated coverage is tight and local — Malden plus Melrose, Everett, Chelsea, Medford, Revere, Saugus, Somerville and Stoneham, all in Middlesex County. The business also states it works in English and Vietnamese, which is worth knowing if that matters to your household. What does not exist is any customer account. No reviews, no star rating, nothing written by anyone who has hired them, on this or any other source. So the profile tells you what they do and where, and nothing about how it goes. For a boiler or a sewer line in the Malden area, ask for a licence number and proof of insurance up front, and for two or three recent references nearby — there is no public record here to substitute for that.