Verified record
North American Van Lines is listed in North Billerica. In a 2026 review, a customer praised the pre-move assistance from move coordinators, wrote that they were told what to expect and what they needed to do, and called the movers at both pick up and delivery "Professional, organized, great team coordination and very nice." That customer also wrote that they were kept updated and informed as the movers went from room to room. In a 2024 review, a customer who wanted a big move made easy on their family wrote that it was flawless from the walk through until delivery, with nothing broken. In a 2025 review of a move from Florida to Boston, a customer wrote that the top of a small new freezer was smashed, a dining room table was scratched, a rear balance wheel was broken off a bedroom armoire piece and a piece was chipped from a living room wall unit. The same customer wrote that they were never asked whether the van could deliver to their apartment building, and that moving the furniture off the van to a shuttle damaged it further. In a 2024 review, a customer wrote that many of their items arrived broken, smashed and dented, including furniture, housewares and art work, and that the items were not packed with care. In a separate 2024 review of a long-distance move from Tampa, Florida to New Hampshire, a customer wrote that all went well until drop off, when a few things were broken, missing pieces or missing altogether, and that they were asked to fill out a long form.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from North American Van Lines. Use it to sanity-check bids, then get the real number in writing.
Flights without an elevator, counting both ends.
Estimated range
$900 – $1,700
Typical move around $1,300
“Mayflower, North American Van Lines, Atlas Van Lines, Two Men and a Truck”
Great service. Amazing pre move assistance from move coordinators. Easy and fast communications. Told us what to expect, what we needed to do, what they were doing ... Very very happy with service. The movers themselves, both pick up and delivery, were outstanding. Professional, organized, great team coordination and very nice. Definitely 5* quality. They made sure to keep us updated and informed as they moved from room to room.
Horrible move from Florida to Boston. Smashed top of small new freezer,( ended up donating it to charity) scratched dining room table, just discovered they broke rear balance wheel off bedroom armoire piece and left it on floor under piece so I would not see it! Also chipped piece from living room wall unit. They never asked me if van could deliver to apartment building, which it could have, so further damaged furniture by moving it off van and to shuttle. Do Not Use Them.
With a big move I wanted to find someone who knew what it took and make it easy on my family. From our walk through until delivery it was flawless. Nothing broken, timelines and expectations communicated. Great crews on both sides! I would use them again!
This was the WORST moving experience EVER! We are still unpacking and there are so many of our items broken, smashed, and dented. Furniture, housewares, art work, etc. So much damage! Our items were not packed with care. See the boxes where things were just literally dumped in! If I could give them zero stars I would. Do NOT hire this company for your next move!
Long distance move from Tampa, Florida to New Hampshire. All went well until drop off. A few of our things are broken l, missing pieces Or missing altogether. They were on top of us and good up until the moment of issues discussed. They want me to fill out a long form that I just won’t do because even if I do that, I guarantee nothing will be done. For $11,500K I would expect more. Not happy at all.
Specializes in
Languages
2 changes recorded — last scanned Sep 29, 2026.