North Point Plumbing and Heating

North Point Plumbing and Heating has taken on jobs as big as a whole-house drain replacement. First-time homeowners wrote in August 2026 that Chris Martinez and his team replaced their entire original cast-iron drainage system with PVC, installed new toilets and faucets, and moved the washer hookup to the basement with a pump and utility sink — finishing before they moved in, cleaning up each day, and explaining what they were doing and why. In May 2026, a parent said Chris turned a half bath and laundry room into a full bath for their five-year-old disabled son, working around problems uncovered along the way. North Point describes itself as a Burlington plumbing and heating company serving the Greater Lowell area — Lowell, Chelmsford, Westford, Billerica, Tewksbury and nearby towns. It says Chris Martinez founded it after more than 20 years in the trade, and the BBB lists it at two years in business with an A grade and accreditation. Chris Martinez's Massachusetts plumber licence is active on the state registry. Everyday calls get handled quickly. A September 2026 customer with a leaking hot water line valve got a quote before anyone came out, had it replaced in under an hour, and was told what to watch on other pipes without being pressured to fix them. A July 2026 reviewer had a water heater replaced the same day they called, and a May 2026 customer said the crew came out last minute for a leaking toilet. In June 2026, Jesus, one of the technicians, helped install a new toilet, dishwasher and disposal in a recently purchased home, and a May 2026 customer thanked him for changing a toilet.