North Star Cleaning & Sanitation

A 2024 customer with a triplex in Worcester MA called the owner, Nick, professional and punctual, and said the initial rodent service, followed by a two-week check-up, captured a lot of mice. A 2025 customer said Nick set traps and filled holes inside and out, that the mouse was caught by the two-week inspection, and that the price was low compared to big pest control companies. A 2025 customer said the company sprayed for ants and no ants had shown up two weeks later. A 2024 customer said Nick came on his day off and took care of a yellow jacket nest. A 2024 customer who needed someone right away said Nick knew the problem was bird mites and took care of it. A 2024 customer with an outdoor rodent problem said Nick made several visits to secure the foundation and reach areas under porches, and gave written quotes on site. A 2025 customer who hired the company for carpenter ants wrote that they were told they had termites, were charged what they called an astronomical amount, and still had the ants two months later. A 2024 customer on a one-year roach contract, $400 up front and $62 a month, wrote that the first treatment was never finished after a staff member ran out of bait, and that the company admitted in writing the treatment was incomplete. A 2024 customer wrote that they were charged $400, that their floor was damaged, and that they were billed for an appointment they said they never cancelled. A 2024 customer said Nick put down mouse traps and filled holes but never came back to check the traps, that the person he hired to remove a raccoon never showed up, and that they were eventually offered part of their money back.