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A customer writing in April 2026 described calling Northeast Overhead Door in the afternoon and receiving service that same day. Lynn and Mike helped arrange the appointment; RJ repaired the garage door in under an hour, and the customer said it opened and closed properly afterward. Northeast Overhead Door is based in Westfield and says it has been locally owned and operated since 1996, supplying residential garage doors and commercial overhead doors and openers in Massachusetts and Connecticut. Replacement work also gets specific praise. In a May 2026 Google review, a homeowner described a garage-door replacement that changed the appearance of their home. They said the team answered all their questions without making them feel pressured, praised the workmanship and attention to detail, and called the pricing fair and competitive. Google lists a 4.9-star average from 133 ratings. Older accounts describe several kinds of installation. A June 2023 reviewer said Lance and his crew installed four doors: two 9-by-7-foot replacements on an existing garage and two 10-by-10-foot doors on a new detached garage that followed the roofline. A January 2024 customer described installation of a new garage door and a side-mount motor, praising the technicians and calling the pricing reasonable. In May 2025, another reviewer said phone staff explained things clearly and a technician arrived promptly and fixed the garage door. The company advertises free estimates, 24/7 emergency service and insurance. It names Boston, Springfield, Worcester, Franklin and Westfield among its service areas. Its BBB description also lists commercial door work, loading-dock doors, rolling-steel doors, openers and keypads. Its Massachusetts home improvement contractor registration 154335 is active, with Northeast Overhead Door Corporation named as the registry holder. The BBB gives the business an A+ grade and lists Connecticut registration 1389717 with an April 29, 2027 expiration date.
We recently had our garage door replaced by Northeast Overhead Door in Westfield and couldn’t be happier with the experience. From start to finish, the entire process was smooth, professional, and stress-free. The team was knowledgeable, responsive, and took the time to answer all of our questions without ever making us feel pressured. The final product looks fantastic and completely transformed the appearance of our home. The quality of the workmanship and attention to detail really stood out. On top of that, their pricing was fair and competitive, especially considering the level of service and quality we received. If you’re looking for a reliable company that delivers great results and excellent customer service, I highly recommend Northeast Overhead Door!
Northeast Overhead Garage Door was fantastic! Lynn and Mike were a huge help in setting up my appointment and getting me service on the same day I called. I even calked in the afternoon and Mike was still able to get me help. RJ was fantastic! Really knew his stuff. The repair took under an hour and my garage door was opening and closing perfectly. Can’t say enough great things about the folks at Northeast! Thanx again!
Good afternoon, I’m writing this review because I’m extremely satisfied with the service from your company! The staff over the phone were easy to walk with and explained things to me in a way I could understand. The technician came out promptly, he knew what he was doing and was very professional! And my garage door is fixed! Thankyou! I’ll be using you for all my garage door needs
Thank you to Northeast Overhead for the install of our brand new garage door and side mount motor! Very nice guys to work with, the techs were skilled and kind and their pricing is reasonable. Highly recommend.
We had Lance and his crew install 4 new garage doors. 2 of them were replacements on our existing garage 9x7s and two were on our new detached garage. They were 10x10s that followed to the roof line. If you're looking for new doors, call these guys...it was professional from start to finish. We couldn't be happier!
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2 changes recorded — last scanned Oct 1, 2026.
Same day arrival3.9
Garage-door help within an hour4.3
Door cable repair4.3
Garage door preventive maintenance4.3
