Nutmeg Roofing Company

Update, October 10, 2026: I sent Sonny Mitchell at Nutmeg Roofing a certified letter with request for his insurance, a contract, and demand from reparations. He refused the certified mail. I contacted an attorney to file for damages and reparations. His advice was that Sonny Mitchell likely would not have the money to pay a refund and lawyers fees as would be expected in a successful claim with the Connecticut Consumer Protection. If you deal with Sonny Mitchell, be wary of his glib assurances, get a contract, permit, and insurance policy, and be sure his repair plan meets at least minimal roofing standards! Today, August 17, 2026, I filed a formal complaint with the state of Connecticut demanding a refund or a rebuild of the faulty roof that Sonny Michell and nutmeg roofing installed. After a certified letter from August 5 demanding the company’s insurance was ignored, I’m forced to seek remediation from the state and town building departments. Today, August 3, 2026 Sonny Mitchell reiterated his absurd lie that I spent $26,000 for Nutmeg Roofing to build a roof that would leak. I contracted with Sonny Mitchell of Nutmeg Roofing 18 months ago to rebuild a covered pergola roof on our home. His subcontractors spent weeks rebuilding the framing and plastic top for more than $26,000. They rebuilt the roof entirely flat, leaving no pitch for water to runoff. There are hundreds of pounds of stagnant water pooling on this structure, sagging beams, peeling beam wraps. The entire structure will have to be rebuilt. Sonny’s email to me was ‘I told you it would leak’, which is absurd and a lie. The entire reason for the expenditure was to address the pooling water from the previous roof.

Sonny answered all my questions. Estimate was done very fast…happy about the work they did on my roof and gutters …

served Nutmeg Roofing with a formal legal demand letter via certified mail and email, requesting a written plan to re-pitch the roof structure, replace the water-damaged timber, or provide General Liability Insurance (COI) details to file a property damage claim. Nutmeg Roofing refused to provide written insurance details or a formal technical repair plan, attempting instead to relegate the dispute to informal, unwritten "man-to-man" conversations. When I replied insisting on a formal written plan to establish proper pitch and repair the peeling timber, Nutmeg Roofing ceased all communication and refused to respond further. REQUESTED RELIEF I request that the Department of Consumer Protection open a formal investigation into Registration #HIC.0650345 for Home Improvement Act non-compliance, unworkmanlike performance causing property damage, and failure to honor warranty obligations, and mediate/enforce the following remedy: 1. Full structural correction (re-engineering the roof pitc

Extremely responsive and fast! Answered all of our questions in an emergency situation.

Fast and efficient repair on our leaking roof. They even worked in the rain.