NY Connect Plumbing & Heating

NY Connect Plumbing & Heating is a Stratford plumbing and heating business that holds 4.9 stars from 40 ratings on Angi and on HomeAdvisor. On Angi, the company describes itself as family-owned and says it has provided residential and commercial plumbing, heating and HVAC services since 2013. A 2017 customer wrote that another pro had said over the phone that their boiler was not worth servicing, while Edwin came for a service call to assess it. That 2017 customer said Edwin serviced the natural-gas boiler, made a couple of minor repairs and did not push them toward replacing the whole unit. A 2017 customer said Kay replaced their furnace and installed a new Wi-Fi thermostat. A 2017 customer wrote that the heater was installed carefully and that they were contacted that evening and asked how the heater was performing. A 2018 customer said Edwin followed up quickly and set accurate expectations on his arrival time and project cost. That 2018 customer also said cleanup was complete. A 2018 customer wrote that they came out on a Sunday within an hour of the phone call, and called the price fair. A 2018 review praised knowledge of and experience with installing gas fireplace inserts, a skill it said the licensed plumber who did the original installation lacked. A 2017 customer named Edwin Stevens as their plumber, said it was the second time they had hired the company, and called the prices fair. A 2018 customer said $175 to replace a small compression adapter connecting a dishwasher was excessive. A 2017 customer called the minimum charge very expensive for snaking a toilet, a 5-minute job. A 2017 customer said NY Connect did a good job but the price seemed higher than others.