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A 2017 customer said the first pro they called told them over the phone that their unit was not worth servicing. Edwin came for a service call instead, serviced their boiler and made a couple of minor repairs, and that 2017 customer said he did not push them toward replacing the whole unit. On HomeAdvisor, NY Connect Plumbing & Heating describes itself as a family-owned company providing residential and commercial plumbing, heating and HVAC services since 2013. A 2017 customer named their plumber as Edwin Stevens, said it was the second time they had hired the company, and called the prices fair. A 2017 customer said he installed the heater carefully and contacted them that evening to ask how the heater was performing. In a 2017 review, a customer said Kay replaced their furnace and installed a new WiFi thermostat. A 2018 customer said the company came out on a Sunday within 1 hour of talking on the phone. A 2018 reviewer said Edwin was challenged by old, rusted infrastructure, and that the work was completed and cleanup was complete. A 2018 reviewer called them knowledgeable about and experienced with installing gas fireplace inserts. A 2018 customer paid $175 to have a small compression adapter replaced to connect a dishwasher and called the charge excessive. A 2017 reviewer called the minimum charge very expensive for snaking a toilet, which they described as a 5 min job.
Edwin is a true professional. Hard worker, efficient and just a awesome person. If you are in need of a plumber, Edwin is the one. 5 Star Sevice.
Showed up when they said they would and completed the job timely.
Reliable
Edwin followed up quickly and set accurate expectations regarding his arrival time and project cost. Despite being challenged by an old, rusted infrastructure, he maintained a positive, can-do attitude. The work was completed in a professional manner; cleanup was complete. We have already identified opportunities for future engagement.
I had to have a small (3/8" x 1/2") compression adapter replaced to connect to my dishwasher which cost $175. For what was done in my opinion, the charge was excessive.
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Oct 13, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from NY Connect Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$270 – $660
Typical plumbing job around $470
Geothermal pump repair4.1
Next-morning visits4.0