Verified record
Roto-Rooter Plumbing & Water Cleanup works out of Stratford, Connecticut, with 4.7 stars from 1460 Google ratings, and its customers write about fast drain and emergency calls, then about the bill. The company says it has been in business 91 years, offers 24/7 emergency service and serves towns from Westport to Meriden. The Better Business Bureau grades it A+. In an August 2026 review, a customer said Josh arrived well before the estimated time at 10 PM on a Sunday night and resolved the issue quickly. An October 2026 customer said a service call arrived within a few hours for a gutter drain filled with dirt, which kept a landscaping project on time. After 8 inches of water collected in a cellar from a broken sump pump, an August 2026 customer said Edward Cruz called their insurance company and a clean up crew came the following day. A January 2026 customer said Ricardo rescued car keys flushed down a toilet. Price is the steady complaint. A September 2026 reviewer was charged $350 for a 15 min job with no parts, and an August 2026 customer said a shut off valve change was quoted at $500 flat after a $99 show up charge they learned of on arrival. In an August 2025 review, a customer said they were charged $457 for a diagnosis of a leak with no repair after being told the visit was $99. A March 2026 customer said they paid over $600 for about 30 minutes of work and the problem was back in less than 72 hours. In a March 2024 review, a customer said the company took $25 off for a 5 star review. On Angi and HomeAdvisor the company holds 4.4 stars from 156 ratings.
Found a gutter drain unknowingly filled with dirt during a landscaping renovation and was able to have a service call arrive within a few hours which helped to keep the project on time. Andy did a great job diagnosing the issue and getting it solved.
Left to the ceiling with a hole in it. Should hsve repaired it.
Excellent service! They fixed my kitchen sink, and I’m very happy with the results. Thank you for taking care of the problem. Highly recommend!
Fast service very respectful worked with me in the client to get the job done.
Did a great job. I was very happy with the work that was performed .
Specializes in
Also offers
Service area
1 change recorded — last scanned Oct 14, 2026.
Typical your area range for this kind of work, from regional averages — not a quote from Roto-Rooter Plumbing & Water Cleanup. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Languages
Languages
Geothermal pump repair4.2
Next-morning visits4.0
