Old Port Specialty Tile Co

If you need tile, look no where else. Old Port Tile has the best selection of tile that I have found in the state of Maine! And Ali is fabulous to work with. With a recent bathroom remodel, I wanted something that stood out and was different from your basic bathroom. The vision was elevated and upscale, which is exactly what my husband and I got. Working on both a guest and master bathroom, Ali helped get the vision to reality, and we even got to create a beautiful custom marble design. So in love with how everything came out for both!

Old Port Specialty Tile has a great selection of tiles, including many that you don’t see in other tile shops. We initially bought small glass tiles for our two shower floors and had them installed about five years ago. Unfortunately, some of the tiles started popping out about 18 months ago. It turns out that, even though the manufacturer of these tiles didn’t acknowledge it, they weren’t suited for floor application. But, not to worry, Old Port Tile let us choose replacement tiles and installed them at no charge. That’s what I call exceptional customer service. We just had our new floors installed, and they look great. I’m so pleased I selected Old Port Specialty Tile for our project and would not hesitate to use them again or recommend them to our friends.

Great selection of tiles. Plenty to choose from and better than a box store. Not cheap though.

Working with their staff to select flooring and wall tiles for our home. Their personnel are outstanding....thank you Sarah and Mark. Their countless selections can accommodate any design preferences. This is my second time working with this establishment. They always exceed my expectations. Highly recommend this place!

Poor customer service. It was my second visit to the store to return some tile samples. I planned to look around at more choices and hopefully make a decision and get price quotes for a kitchen backsplash. I browsed for 15-20 min with no offers from an employee to assist me. I finally went to the area near the checkout where at least 5 employees were sitting on their computers and asked if someone was available to help. They basically all looked at each other saying nothing, then a gentleman finally got up to help. He answered a few questions for me, but clearly had an attitude of being put out. I left without making any decision other than taking my business elsewhere.