On The Mend Home Renovations

On The Mend Home Renovations works out of Merrimack, New Hampshire, but the jobs it's hired for — additions, whole-house rebuilds, kitchen and bathroom renovations, storm repair — read more like a full remodeling outfit than a handyman shop. Run by Donnie and a small crew reviewers name individually (Aaron, Shaun, Dan, Phil), the company says it's a family business that has served Southern New Hampshire and the Lakes Region since 2004. The track record is long and lopsided toward the positive: 35 reviews since 2022 across seven platforms, and most name a specific job rather than praise in the abstract. A two-car garage with a bedroom built above it, a four-car garage addition, a flooded basement rebuilt into living space, an unfinished basement turned into a handicap-accessible suite for an aging parent — these are the kind of projects that keep coming up. One homeowner with a rotted sill plate and failed joists said On the Mend beat every other contractor's price and fixed it in a single day; another credits the crew with repairing ice-dam damage that had pulled wallboard off a bedroom wall. Kitchen and bathroom work shows up often enough across 2022 through 2025 to count as a real specialty, including full kitchen-and-master-bath rebuilds and several complete bathroom remodels, with a project manager named Aaron singled out more than once for staying responsive throughout. One thing worth asking about before signing anything: a June 2026 Google review describes a $2,500 deposit the company could not apply to the work it had promised, with only a partial refund offered. It's a sharp outlier against an otherwise consistent run of five-star, named-job praise, so it's worth pinning down deposit and refund terms up front. On licensing, the Massachusetts registry lists the company's home-improvement-contractor registration, #200184, as expired — BuildZoom shows the same number the same way. New Hampshire itself has no statewide registration for general remodeling work, so there's no state license to check for the jobs actually being done here. The company also turned up in the news this year for covering roughly $50,000 in materials and labor to rebuild a local football field's press box at Veterans Memorial Park — unpaid civic work rather than a client job, but a sign of standing in the towns it serves. Given the volume of specific, repeat-hire praise for additions and full-room renovations, this looks like a strong call for a kitchen, bathroom, or whole-house project — just get the deposit and payment schedule in writing before work starts.