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Osborne's Plumbing & Heating Inc. describes itself on its website as a family owned and operated plumbing and heating business with two locations, Bucksport and Ellsworth, Maine, serving residential and commercial accounts. The site also states 24/7 emergency service. A recent Google customer says that after three people and $2600 in labor and repairs, their tankless hot water heater works worse than before, and that no one answered the phone to help right before a holiday. A 2025 customer said they asked for a quote on a simple plumbing job, heard nothing for three days, and were refused when they called again. A 2024 customer said Hunter showed up about an hour after the call and made right a plumbing job the customer had messed up, in a bit over an hour. A 2022 customer said they came out to replace an old water tank that was leaking and were prompt and professional.
Asked for a quote to either replace or fix tankless hot water heater, was told they can fix but unit brand's company has left country, 3 people including their expert and $2600 in labor and repairs later (unit was install in 2019 and has had yearly maintenance performed) unit works worse now than before they performed work on it (was just intermittently not restarting, now constantly) along with guest cancelling for no hot water and no answering phone by Osborne to help, right before Holiday, another $2000 lost. Thanks for nothing....
Great people, great job.
Horrible company. I contacted them about a simple plumbing job. They took my information, and said they'd get back to me about a quote. Three days later they hadn't gotten back to me. I called again, and was flat out refused? Someone is trying to give your business money...and sight unseen they just refuse? Got it. Love the professionalism.
Hunter from Osborn's showed up in about a hour of making the call. I had gotten in trouble with a plumbing job I tried to do, and royally messed up. Hunter very efficiently made it right in a bit over an hour. I couldn't be happier.
Great people and do a great job.
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Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Oct 30, 2026.
Typical Maine range for this kind of work, from regional averages — not a quote from OSBORNE'S PLUMBING & HEATING INC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$240 – $590
Typical plumbing job around $420
New heating system after a leaking oil tank3.2
Repeat customer back for a second job2.7
