Overhead Door Company of Manchester

Overhead Door Company of Manchester, also doing business as Maine Building Specialties, Inc, says it has installed and repaired garage doors and loading dock equipment in the region since 1921, with about 33 employees split across residential and commercial jobs. The record is mixed and skews negative. A recent reviewer called a repair quick, professional, and reasonably priced. But an earlier 2026 review described a garage door spring job that dragged on for more than four weeks, with the wrong parts ordered before the correct one — which the shop apparently had the whole time — finally went in; the customer paid anyway and said they wouldn't be back. A 2022 reviewer described being invoiced for work they never asked for after calling for a new-door quote and instead getting a repair visit, and called the manager unprofessional on the phone. A separate pattern shows up across four reviews between 2022 and 2024: company trucks described as tailgating, speeding, and cutting off other drivers on New Hampshire highways, including one incident involving an elderly driver. None of these describe the actual installation or repair work, but several reviewers said the driving alone put them off hiring the company. The Better Business Bureau lists the company at an A+ grade with no customer complaints on file, though it isn't a BBB-accredited business — a friendlier picture than the Google reviews paint. A separate industry-network profile categorizes the company under fire suppression and design/engineering trades rather than garage doors, which looks like a mismatched category rather than a real second line of work. Given the specific complaints about parts, timelines, and billing, it's worth getting a written scope and price before work starts, and confirming timelines up front.