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R G Tombs Door Co has been fixing and installing doors out of Hooksett, New Hampshire, since 1978 — 48 years in business per the Better Business Bureau — with a range that runs from a broken residential garage door to fire-station and loading-dock doors for commercial clients. Its reviews run 2022 to 2025, and the recent ones describe quick response: in an April 2025 review, a customer whose garage door broke completely said the crew arrived that same afternoon, calling them fast, efficient and right on the estimate. A November 2025 review from a construction company said working with the team on projects over the years has been easy and professional. And a March 2023 review described a next-day temporary fix after an overhead door failed at a vehicle dealership, getting the business back up and running. A June 2022 review told a different story — delayed door delivery, an improper installation and customer service the reviewer called embarrassing enough that they tried filing a Better Business Bureau complaint. The Better Business Bureau's page shows an A+ rating for the company even though it isn't a BBB Accredited Business. Separately, New Hampshire's Department of Transportation awarded the company a low-bid contract for door and window maintenance and repair at facilities it maintains. For a garage door emergency or commercial overhead and dock door work around Hooksett, the newer reviews point to a fast response and estimates that hold — the 2022 account is worth asking about before committing to a larger job.
“Authorize the Department of Transportation to enter into a contract with R.G. Tombs Door Company, Inc., Hooksett, NII (Vendor# 155178) on the basis of a low bid in the amount of $45,560.00 for door and window maintenance and repair services at facilities maintained by the Bureau of Turnpikes”
We’ve had a fantastic experience with everyone at RG Tombs, especially Jeff, Steve and Mark. Working with them on MRP Construction & Restoration projects over the years has always been easy, professional and genuinely appreciated. Couldn’t ask for a better team to work with.
I’ve had atleast two interactions with the people who own and operate with this company. i cannot praise them enough! Fast, efficient, professional and their estimates are right on target. i had a real emergency when i broke my garage door completely and they arrived that afternoon to secure it for the night! thank you thank you and thank you! cyndi howarth
After we had issues using another overhead door company at my business, we reached out to R.G. Tombs who understands the sense of urgency when a garage door fails at a vehicle dealership. They came out next day, made a temporary fix and got us working. Would recommend to anyone.
Good for 53 , dock with metal plate
Actually tried to file a BBB complaint against this company for such poor service years ago. Worst experience from delivery of door (so delayed) to installation (improper) to customer service (embarrassing). Bypass this company and do your research!
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1 change recorded — last scanned Sep 2, 2026.
Steers customers away from unnecessary upsells5.0