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Pacific Pools is a Cape-based pool-cleaning and maintenance company serving homeowners around Woods Hole and the mainland. Customer comments identify Helio or Heliomar as the responsive point of contact, and one 2024 reviewer said the owner is present for weekly opening, closing, and maintenance work. The available Google profile shows 5 stars from 7 ratings. In April and May 2024 reviews, homeowners repeatedly praised timely replies, dependable service, and knowledgeable pool care. Specific feedback covers getting a large pool open and crystal clean in spring, correcting a filter that had not worked properly, and keeping pools clean and clear through the summer. One reviewer who had tried about five companies over 30 years called Pacific Pools the best value, while another described reliable replies within a few hours. Before booking, confirm current scheduling and whether the requested opening, closing, weekly maintenance, or filter troubleshooting is available for your property. The review history is positive but small and concentrated in 2024, so ask for an up-to-date service area and written scope. Pacific Pools looks best suited to homeowners seeking recurring pool care and responsive seasonal maintenance, with the exact plan and timing confirmed directly.
Outstanding service and reliability. The best that I a have had in my 18 years in Woods Hole.
Helios is very responsive and knowledgeable. He is on top of all issues with your pool and extremely reliable.
Heliomar brings a much needed feel of professionalism to the cape. We have used about 5 different companies over the past 30 years and Pacific Pools is by far the best value for the money. Heliomar actually responds to calls and in a timely manner. Also, I noticed that he can get my large pool opened and crystal clean in the spring significantly faster than others.
My pool filter and never worked properly until I found Pacific Pools and Helio. He is very responsive to any problems, and I am now confident that I will have a good swimming season, weather permitting.
I’ve had Pacific Pools open, close and maintain my pool weekly since they started here on the mainland. The owner is ALWAYS present, which means a great deal to me. The owner is extremely dependable and responds within a few hours to all of my messages. I usually clean the filter cartridges myself, as I spend more time hosing them thoroughly, than any company has the time for. Overall I highly recommend them for all of your swimming pool service requirements.
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Added 6 new comments, added 4 new photos, established 3.4 rating
Service manager Greg, praised for years4.5
Neglected pool revivals4.1