Verified record
License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported. Look up in the official Massachusetts registry ↗
Highlights
- Owner presence — an April 2024 customer said the owner was always present
- Prompt replies — April 2024 customers described timely calls and messages
- Seasonal pool care — an April 2024 customer described openings, closings and weekly maintenance
Pool opening, closing and weekly maintenance are the work customers described hiring Pacific Pools for. In an April 2024 Google review, one customer said the owner was always present and replied to messages within a few hours. That customer had used the company for seasonal opening and closing as well as weekly upkeep. Another April 2024 reviewer compared Pacific Pools with about five companies they had used over 30 years. They said Heliomar returned calls promptly and got their large pool opened and clear in the spring faster than the others had. A separate customer writing that month credited Pacific Pools and Helio with getting a previously troublesome pool filter working properly. Communication also came up in an April 2024 account describing Helio and his crew keeping a pool clean and clear through the summer. A May 2024 reviewer in Woods Hole praised the service and reliability after 18 years of using pool services there. Google showed a 5-star average from seven ratings in August 2026.
Read the comments
Most recent comments
- 5.0May 2, 2024
Outstanding service and reliability. The best that I a have had in my 18 years in Woods Hole.
— Saul PannellView on Google Reviews ↗ - 5.0Apr 10, 2024
Helios is very responsive and knowledgeable. He is on top of all issues with your pool and extremely reliable.
— mary landryView on Google Reviews ↗ - 5.0Apr 9, 2024
Heliomar brings a much needed feel of professionalism to the cape. We have used about 5 different companies over the past 30 years and Pacific Pools is by far the best value for the money. Heliomar actually responds to calls and in a timely manner. Also, I noticed that he can get my large pool opened and crystal clean in the spring significantly faster than others.
— Dj FairbanksView on Google Reviews ↗ - 5.0Apr 9, 2024
My pool filter and never worked properly until I found Pacific Pools and Helio. He is very responsive to any problems, and I am now confident that I will have a good swimming season, weather permitting.
— Brett RobertsView on Google Reviews ↗ - 5.0Apr 9, 2024
I’ve had Pacific Pools open, close and maintain my pool weekly since they started here on the mainland. The owner is ALWAYS present, which means a great deal to me. The owner is extremely dependable and responds within a few hours to all of my messages. I usually clean the filter cartridges myself, as I spend more time hosing them thoroughly, than any company has the time for. Overall I highly recommend them for all of your swimming pool service requirements.
— Betsey HView on Google Reviews ↗
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