Paul The Plumber

Paul The Plumber is a Derry, New Hampshire plumbing, HVAC and electrical company that describes itself as family-owned with 22 years in business, serving Derry, Nashua, Londonderry, Merrimack, Hudson, Salem and Concord. Google shows 4.7★ from 3486 ratings, Porch 4.9★ from 3846 ratings and HomeAdvisor 4.3★ from 15 ratings, and its BBB grade is A+. New Hampshire's registry shows Paul the Plumber LLC's licence MBE1400820 active for both plumbing and HVAC. Paul M Bears holds NH HVAC licence GFE0803742, also active on the registry. The praise is for speed and range. A March 2026 customer booked online, tracked the driver by text and had Harrison fix a shower faucet valve in a few hours. A February 2026 reviewer has used the company for toilets, sinks and a whole-home water filtration and reverse osmosis system over three years. In a November 2024 review, Andrew C. diagnosed an HVAC problem another company had missed over two years, and a 2022 customer had a new boiler installed within 4 working days with permits handled. Price is the recurring complaint. An April 2026 reviewer called the work well done but outrageously overpriced at about $3,400 for 3 hrs on site. In a January 2026 review, technicians cut a hole in a kitchen ceiling, charged $799 for a diagnosis without a repair, refunded about $430 after a dispute, and management never called back. A 2025 customer said a bill of $4,361.00 worked out to $712.00 an hour, and another 2025 customer said a generator repair turned into a 3 week run around over parts. On r/newhampshire in May 2026, one commenter said the company ghosted after quoting a hood vent, while another said a furnace, water heater and central air install were all done by Paul the Plumber.