Pearson Plumbing & Heating

Pearson Plumbing & Heating is a Plymouth plumbing and heating contractor that homeowners across the South Shore and Cape Cod call for water heaters, gas piping, boilers and everyday plumbing repairs. The company describes itself as a family business owned and operated by Gene and Lori Pearson since 2003, with Gene, a journeyman plumber, doing the work and Lori running the office. The state registry lists an active Massachusetts plumber licence held by Eugene Pearson, and the Better Business Bureau grades the firm A+ without accrediting it. People who hired them mostly describe fast, fairly priced work. A 2025 reviewer said Gene's estimate was the best of several, that he finished quickly and left the work area spotless, and that he communicated throughout. Two others, in 2022 and 2025, had him at the house the same day for a failed water heater and an urgent repair, and a 2024 customer had him back for a third job in one summer and praised the price each time. Building-permit records add depth to that picture: BuildZoom counts 331 permitted projects, 26 of them in the last three years, mostly water-heater swaps, gas lines for stoves, dryers and generators, and repiping across Plymouth, Marshfield, Scituate, Hanover, Wareham and nearby towns. The thing to ask about is scheduling. Two of the eight reviews are one-star accounts of confirmed appointments where nobody showed up, one in 2022 and one in December 2025, and the more recent one came from a repeat customer who had been happy with earlier jobs. Both describe unreturned follow-ups rather than bad workmanship. There is also a small paper conflict: the BBB prints a 1995 start date while the company's own site dates the business to 2003. Pearson Plumbing & Heating is a reasonable call for a South Shore homeowner who needs a water heater, gas line or heating repair from a licensed plumber and values a quick, fairly priced visit. Confirm the appointment window the day before, and ask for the written estimate the reviewers describe.