Pedersen Electrical Services

Pedersen Electrical Services has worked out of Saugus since Henry Pedersen Jr. started the company in Malden in 1974, moving it to Saugus four years later. His son Eric now runs it as President and CEO, with Henry staying on as Chairman — a two-generation shop built around electrical audits, maintenance, design and installation, and round-the-clock repair and emergency calls. The clearest mark of legitimacy here isn't a review count — it's the Better Business Bureau, which has accredited the company with an A+ grade continuously since 2004, over two decades of a clean enough record to keep that rating current. Beyond the BBB, the public trail is thin and doesn't agree with itself: Google shows just 2.8 stars from five ratings, while a separate review aggregator lists 3.62 out of 5 across ten, and the small number of write-ups on file range from real praise to a pointed complaint rather than settling into a consistent pattern. A few things are worth asking about before booking. A business directory lists a "Pedersen Corp" run by Henry Pedersen at a different Saugus address, which doesn't line up cleanly with the company's own site and BBB filing under Eric Pedersen at 28R Ballard Street — most likely an older or secondary listing for the same family business, but it isn't reconciled anywhere in what's public. The company also cites a Massachusetts master electrician license number on a contractor directory rather than anywhere you can check directly against the state board, so it's worth having them confirm the license when you call. For a long-established, family-run shop with real accreditation behind it, Pedersen is a reasonable call for standard residential electrical work — just ask for a couple of current references and confirm the license number yourself, since the public review trail alone is too thin and scattered to lean on.