Max Heating and Cooling

Same-day fixes are the through-line running across five years of reviews — 85 of them since 2021, and the phrase "up and running" (or a version of it) keeps resurfacing. The Saugus shop leads with HVAC and picks up plumbing and electrical work along the way, covering North Shore and Middlesex towns from Melrose to Winchester. It says it built that reputation since 2019, with staff carrying more than 20 years of combined experience, and it holds Premiere dealer status with Trane and American Standard plus Diamond dealer status with Mitsubishi. The numbers back up the pattern: a 5.0 from Google's own 102 ratings, a 4.8 across Birdeye's 112. This June, a homeowner said Max had their A/C "up and running in no time" and called the crew reliable and affordably priced; another called the repair fast, the fix "perfect," and the price "very reasonable." In January, a reviewer thanked an electrician on staff, Michael, for handling both an HVAC and an electrical fix in one visit — in line with the company's claim to cover more than one trade. One June account is worth reading closely before booking a bigger job: a homeowner says a central air system Max installed has had "multiple issues" since, that calls and repair requests went unanswered, and that the crew didn't seem to know the installed equipment's specs. It's a single account against years of quick-fix praise, but it's recent enough to raise directly — ask what the warranty and follow-up process looks like after a full installation, not just a repair call. The company's site also lists plumbing and electrical panel work among its services, though the reviews here are almost entirely about heating and cooling. For an AC or heating breakdown, the pattern points to a fast callback and technicians reviewers know by name. For a full system replacement, get the post-installation support commitment spelled out before signing.