CRN Plumbing

CRN Plumbing was honest, punctual, reliable, efficient, and prompt. I needed two gas line extensions branched off an existing gas line to service a new gas insert fireplace and a new gas stove. When they arrived they quickly assessed what needed to be done and began work. Hugo, the lead of the 3 man crew did a fantastic job of keeping me informed as he was doing the work and having me periodically inspect the work as he was completing it. The other two men, Lewis and Kenny were both diligent hard workers as well. I would highly recommend CRN for any future gas or plumbing work that I need.

CRN Plumbing has been a solid HVAC company. We've used them before and will continue to use them. They are trustworthy and do quality work. Our service tech, Hugo, was on time, respectful, and communicative.

Hugo did an excellent job changing my coffee machine filter system! Couldn’t have asked for more! He came to my store here at Air Essentials at Logan airport. I would highly recommend

Hugo and Sebastian were great! Efficient and very helpful. I would highly recommend them.

Hugo, from CRN Plumbing of Saugus, did an absolutely fantastic job. He was kind, professional, thoughtful, detailed, and he listened! We had a very unusual problem. We had water cause a crack in our pantry ceiling after 14 years without any water problem. we fixed and patched the ceiling, assuming it was from water on the floor from above when we had visitors who got the floor wet in the upstairs bathroom. in the summer of 2025 we had more people use the upstairs bathroom and again we saw water marks and cracking on the ceiling above and exactly the same spot that we had seen water marks in April 2025.The ceiling was opened, it was found that there was an abandoned vent pipe in that area. This was a particularly unusual, and difficult plumbing mystery to resolved, since we first saw the water in April 2025 when people use the bathroom upstairs, and we had the ceiling fixed in the pantry, and then again in December when people use the upstairs bathroom, the ceiling leaked again. Hugo went into the crawlspace above the garage, and found that a vent pipe had not been correctly installed and had broken. He checked all the plumbing related to the upstairs bathroom as well, and he finished his work in an hour and a half, which was remarkable. We had a different Plumber come last week, and was charged $400 for travel time and approximately an hour and 20 minutes of assessment time in the house. He was going to come back with an apprentice) and go into the crawlspace above this area, to further assess and resolve the problem. it was estimated that that would cost somewhere between $ 1500 and $3000. since we did not feel very confident in what was happening with the first Plumber, we called CRN. Kim, in the office, and Ron, the owner, couldn’t have been nicer, better communicators, or more professional. My husband said that with Hugo and CRN plumbing, we should make today National Plumbing Day! We are thrilled.