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In a February 2026 Google review, a customer wrote that the wood surfaces of their attic had become heavily coated in black mold. Penobscot Cleaning Services vented the bathroom fan to the outside, opened blocked soffit vents and treated the mold-infested wood, and post testing showed that no mold remained; the reviewer added that the team worked in hazmat clothing, with ventilation and tarps. The Brewer company says it has served Penobscot and Hancock Counties since 1976 with carpet cleaning, mold remediation and water damage restoration. It holds 4.7 stars from 42 Google ratings and an A+ from the BBB. In an October 2026 review, a customer wrote that the company worked with their insurance and the cleanup after an oil furnace puff back left greasy soot throughout the house. In a March 2026 review, a family protecting their infant from soot after a puff back wrote that the company came to assess the next day and that its documentation was pivotal in filing the insurance claim. In a March 2025 review, a customer wrote that after a chimney fire the company came within 1 day of the call with an estimate, then cleaned for three days straight and removed the creosote smell from the house and furniture. In a February 2025 review, a couple who came home to a first floor flooded by a burst pipe wrote that a team was there within hours, and that Jason and his team worked for over two weeks on their Blue Hill home. A March 2025 customer described water damage on the second floor that went through the first floor into the basement, and a crew that worked the site for several days. In an April 2026 review, a customer wrote that the team came out to Castine to evaluate the scope of a mold job and came back a second time to fully address the work. In a June 2026 review, a customer wrote that they had used the company 3 times in 2 years for a thorough cleaning of furniture and carpets. In a 2022 review, a customer wrote that they had taken their rugs to Penobscot Cleaning for over 20 years. In an August 2024 one-star review, a customer wrote that the cleaner left their home dirtier than before and became aggressive and threatened legal action when they raised concerns. In another August 2024 review, a customer wrote that when they brought issues with the cleaning to the owner, he was aggressive and rude and refused to remedy the situation.
Penobscot Cleaners worked every step of the way with insurance and clean up, following an oil furnace puff back of greasy soot throughout the house. The team was knowledgeable, respectful of our space and belongings and very professional. They wanted to be sure we were completely satisfied before leaving. We were and highly recommend them.
Everyone was so easy to communicate with! We appreciated the prompt responses to a complicated issue. :)
This is our first experience of hiring a cleaning service, having always been do-it-yourselfers. Penobscot Cleaning was responsive from the first call we made. Although our situation was not an emergency, Penobscot Cleaning quickly fit us in their schedule, at our request and, I must say, their Technician Mark was top notch. Not only was he friendly and personable but professional, knowledgeable, respectful and considerate. Having been given an ETA when we made the appointment, we also received a call from Mark when he was on his way We have no doubt in our minds that if the need arises, we will contract Penobscot Cleaning again. We have them in our contacts list, for sure! Merrill and Brenda Means
I have used Penobscot Cleaning 3 times in 2 years. They have been on time, very pleasant and provided a thorough cleaning of my furniture and carpets.
We had a Great Experience with Penobscot Cleaning. The cleanup involved removing cigarette smell and residue from several rooms in the house. They cleaned the walls, HVAC system and carpets. We have noticed a marked improvement following completion. We always knew we would need to repaint following the cleanup and Penobscot left us in great shape to now apply paint to clean surfaces. We are very pleased with the services they provided and the professional manner in which they provided them.
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2 changes recorded — last scanned Oct 30, 2026.
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