Phoenix Moving & Storage

Phoenix Moving & Storage is a Natick-based moving company covering local and long-distance jobs across a wide swath of Eastern Massachusetts — Boston, Cambridge, Brookline, Andover, and dozens of towns in between — plus interstate relocations. Across nearly 250 Google reviews collected since 2022, the same handful of crew names keep coming up (Arthur, Alex, Stan, Nick, DJ) alongside sales manager Walter, and the pattern is remarkably consistent: fast, careful work that reviewers describe finishing well inside the estimated window. The specifics back up the pace. One crew moved a three-bedroom house in under nine hours; another finished an 8-to-10-hour job in under seven and a half with no scratches or damage. Reviewers describe tight logistics handled without complaint — a slow elevator worked around patiently, oversized furniture navigated down a narrow staircase, a pool table fully dismantled and wrapped piece by piece for the move. The company also handles work beyond a standard local move: one review describes furniture moved from a storage facility outside Boston to a home in the Berkshires, another an interstate move of furniture from Tampa to Miami, and a 2025 review describes an interstate move booked on short notice and confirmed within an hour of the initial quote request. Pricing comes up often as a strength rather than a worry — reviewers describe quotes that held on moving day, no hidden fees, and the office team being upfront about costs before the crew ever arrives. Recent activity backs the pattern: eight reviews in the past six months, none negative, echoing the same praise for speed and care running back to 2022. The one blemish on file is a 2025 review, not about the movers themselves, describing three attempts to reach the company by phone that ended in an automated message and a hang-up rather than a live person — worth keeping in mind if a call isn't answered right away; a follow-up call or online booking may work better. For anything from a same-day local move to an interstate relocation with specialty items like a pool table, this is a crew reviewers keep naming by name and hiring again — the main thing worth doing beforehand is locking in the quote in writing and confirming who to reach if a call doesn't go through the first time.