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Platinum Pools installs and works on inground pools, and Google shows 48 ratings at five stars. A recent customer says Platinum put in a new filter in less than a week and cleaned up a set of piping that "looked like a bowl of spaghetti"; when a minor issue came up after installation, the installer came back the next day. A recent customer says Al and his crew were always on time and kept the job site clean and organized. A recent customer who had a pool installed says everything was done efficiently from start to finish. A 2024 customer said the company was at their house the day they called and installed a new liner very soon after. A 2023 customer said the project took about 6-7 days, and that after a concrete patio was built they came back to close the pool and install the cover. A 2023 customer described the pool Al and Dan put in as a 17x34 heated salt water pool with an auto cover and deck jets. A 2022 customer said rain interrupted a few work days but the job was done in less than 2 weeks, with permits and inspections organized. A 2022 customer said they called 17 different pool places during the busy opening season, and Al and Dan were the only ones who made them a priority and got the pool fixed. Connecticut lists its home improvement contractor registration, HIC.0657726, as active, held by Platinum Pools LLC.
I needed a new filter for my inground pool. Platinum provided a fair price and prompt service. My new filter was installed in less than a week. They also cleaned up what had become a complex set of piping that looked like a bowl of spaghetti! They cleaned that up nicely and made it look much more attractive! When a very minor issue came up after installation, the installer came back the very next day to fix it up. I could be happier with this purchase and the service I received from Platinum!!!
⭐⭐⭐⭐⭐ We couldn’t be happier with our experience with Platinum Pools! Al and his crew are simply the best! From day one, they were always on time, incredibly professional, and kept the entire job site so clean and organized throughout the project. The quality of their work speaks for itself, and they truly take pride in what they do. Every member of the crew was friendly, respectful, and always willing to answer our questions. It’s hard to find contractors who are this dependable and who genuinely care about their customers. If you’re looking for a pool company that delivers exceptional craftsmanship with outstanding customer service, I can’t recommend Platinum Pools enough. Thank you, Al, Dan, and your amazing crew, for making this such a great experience!!
Al and his team at Platinum Pools did a great job on installing our pool! From start to finish everything was done efficiently.
Al and crew were quick to respond to my phone call and need to replace my pool pump. Would highly recommend.
I can’t say enough about the amazing work Platinum Pools did replacing our liner. They were at our house the day I called and the new liner was installed very soon after. We have also had them back to work on our filter. They have been nothing but completely attentive and professional with every need we have had regarding our pool. I highly recommend Platinum Pools! Thanks Al!
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1 change recorded — last scanned Oct 14, 2026.
Next-day visit for a new pool heater4.5
Dirty pools turned around and ready to swim3.8
Pool liner installed in one day3.0
